I've placed my new family plan from AT&T Premier for two new lines. I simply used my work email address and followed the link. Now I have 2 iphone4Ss activated and working fine but I cannot use AT&T premier online website, whenever I tried to register, it gives an error: "Sorry, the wireless number you entered is an IRU (individual responsibility) account. This account type is ineligible for Premier Online Care. Please contact your administrator for assistance." But if I login through the att.com, I can see my FAN information clearly. Is there anything I am missing?