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awhitmer83

macrumors member
Original poster
Jun 22, 2012
36
24
Kentucky
I swear I feel like I go through this every year, but here I am anyway.

So I will be upgrading both my iPhone and my husband's on AT&T. In trying to prep via the Apple Store app by favoriting the phones we want, I noticed the only options are (my number) Replace this iPhone on my AT&T account or Buy a new iPhone on an existing wireless account.

Ummm so which of those options do I choose if I want to replace an iPhone but not the one associated with my number? Trying to figure out how to get my husband's ordered as quickly as possible but there is no option for "Replace a different iPhone on my AT&T account."

What am I missing? Hopefully I'm just dumb and/or overthinking.
 
I swear I feel like I go through this every year, but here I am anyway.

So I will be upgrading both my iPhone and my husband's on AT&T. In trying to prep via the Apple Store app by favoriting the phones we want, I noticed the only options are (my number) Replace this iPhone on my AT&T account or Buy a new iPhone on an existing wireless account.

Ummm so which of those options do I choose if I want to replace an iPhone but not the one associated with my number? Trying to figure out how to get my husband's ordered as quickly as possible but there is no option for "Replace a different iPhone on my AT&T account."

What am I missing? Hopefully I'm just dumb and/or overthinking.
Have you tried the MyATT&T app on your phone? It will let you look at each line/phone you have on your account and see your upgrade options.
 
I swear I feel like I go through this every year, but here I am anyway.

So I will be upgrading both my iPhone and my husband's on AT&T. In trying to prep via the Apple Store app by favoriting the phones we want, I noticed the only options are (my number) Replace this iPhone on my AT&T account or Buy a new iPhone on an existing wireless account.

Ummm so which of those options do I choose if I want to replace an iPhone but not the one associated with my number? Trying to figure out how to get my husband's ordered as quickly as possible but there is no option for "Replace a different iPhone on my AT&T account."

What am I missing? Hopefully I'm just dumb and/or overthinking.
Ran into the same thing as I’m using my wife’s upgrade number but I’m the primary account holder. Waiting for others to chime in.
 
I need help too! Do I start the preorder process now and wait till it goes live to finish it? I’m not apart of the apple upgrade but I am with att. When does it start on the east coast
 
I need help too! Do I start the preorder process now and wait till it goes live to finish it? I’m not apart of the apple upgrade but I am with att. When does it start on the east coast
On the east coast it starts at 3:01 am. If you’re referring to the Apple website, start the preorder process until it doesn’t let you go any further then save it as your favorite.
 
On the east coast it starts at 3:01 am. If you’re referring to the Apple website, start the preorder process until it doesn’t let you go any further then save it as your favorite.
Where do I favorite it? Sorry this is the first time I’ve done this in two years. It does do Apple Pay correct if I go through the apple store app with ATT
 
Where do I favorite it? Sorry this is the first time I’ve done this in two years. It does do Apple Pay correct if I go through the apple store app with ATT
In the app. After you choose everything it let’s you, in the upper right hand corner there’s a heart. Tap on that. It’ll become your favorite.
 
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