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Swerthy

macrumors member
Original poster
Jun 17, 2012
35
0
So I recently spoke with a custormer service rep who said that I would be placed on a "priority list" to get my iPhone 5 since they accidently cancelled the order, which was placed at approximately 12:01AM on Friday 9/14. I was expecting it on the 21st, but the rep said it should be here by Wednesday 9/26 at the latest. Is that realistic or was he just trying to appease me?

I'm wondering because I go out of town soon.
 
So I recently spoke with a custormer service rep who said that I would be placed on a "priority list" to get my iPhone 5 since they accidently cancelled the order, which was placed at approximately 12:01AM on Friday 9/14. I was expecting it on the 21st, but the rep said it should be here by Wednesday 9/26 at the latest. Is that realistic or was he just trying to appease me?

I'm wondering because I go out of town soon.

I dont think there's any way to know...
 
i've known CSR people

most of these things are BS they tell the customer

Wonderful, so I probably won't get my phone for a few weeks then...

I'd rather just wait in line and get my phone that way. Is it really not going to come as early as he said?
 
Could be lying. Or not. I worked for a local ball team and they always had tickets set aside for people that had a problem with their seat or stadium experience so they could upgrade them immediately. Maybe they have a plan to do it for a few hundred phones as there are bound to be problems. You could be on a list but there is no way of knowing where you are on it as far as I can tell.
 
Anyone else have any experience with AT&T CSRs?

If not, I guess I'll wait to see if it ships this Friday...
 
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