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Drusso

macrumors member
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Jun 14, 2010
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WTH!!! Im on the phone with the CSR now....shows my order which they say will ship the 24th, shows upgrade has moved to next year and I have 2 email confirmations from AT&T stating I'm getting the phone...but still I had the money taken out Tuesday morning or at a pending status since then and then this morning it's put back....
 
WTH!!! Im on the phone with the CSR now....shows my order which they say will ship the 24th, shows upgrade has moved to next year and I have 2 email confirmations from AT&T stating I'm getting the phone...but still I had the money taken out Tuesday morning or at a pending status since then and then this morning it's put back....

Was it "pending" before? I assume they were just checking if funds were available, and they will actually take out the money when it ships.
 
The money was on hole, it never came out of your account, they can only keep a hold for so long, they will only take the money once they are ready to ship the phone, you should still be ok, but with the way all this pre order has been going, I think no one is 100% safe until the fedex/UPS truck pulls up to your front door...
 
WTH!!! Im on the phone with the CSR now....shows my order which they say will ship the 24th, shows upgrade has moved to next year and I have 2 email confirmations from AT&T stating I'm getting the phone...but still I had the money taken out Tuesday morning or at a pending status since then and then this morning it's put back....

Chill. They never took the money out to begin with, it was just a preauthorization to ensure you had enough funds available. They wont charge you until the phone ships.
 
I don't know why, but it seems like they are holding money out of some people's account and some that don't. I called 611 and they told me my order is on file, looks good, and i shouldn't worry. They never seemed to charge my card. Checked my AMEX account online and don't see anything pending. But that could be I don't see pending charges either ;)
 
I don't know why, but it seems like they are holding money out of some people's account and some that don't. I called 611 and they told me my order is on file, looks good, and i shouldn't worry. They never seemed to charge my card. Checked my AMEX account online and don't see anything pending. But that could be I don't see pending charges either ;)

Subtract your available credit from your credit limit - if you see iphone money as the differance they pre-authorized your charge. Or call your credit card company - either way.
 
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