AT&T reply to my enquiry

Discussion in 'iPhone' started by Siron, Jun 13, 2008.

  1. Siron macrumors 6502

    Siron

    Joined:
    Feb 4, 2008
    Location:
    North Carolina
    #1
    For what it's worth here's what the AT&T CSR replied to my email enquiry.

    Mr. John Doe, at initial launch, you will only be able to purchase the 3G
    iPhone at company owned retail stores (and select kiosks) and Apple
    stores. At that time, your phone will be activated. You will not go
    through the iTunes account to activate the new 3G iPhone like you did
    with your current iPhone. While your phone is being activated, the
    representative will apply the new contract and the new data plan at that
    time. The new iPhone data plans do not include messaging. It only
    includes unlimited internet/email. At this time there is no information
    regarding the text messaging feature.


    You did understand correctly regarding your rollover minutes. If you
    keep the same rate plan, you will retain all of your rollover minutes.

    Note: My emphasis added.
     
  2. sellitman macrumors regular

    sellitman

    Joined:
    Feb 25, 2007
    Location:
    CT
    #2
    You would think they have an idea by now? I wonder what is up? Sounds fishy to me.
     
  3. tritonj macrumors 6502a

    Joined:
    Jun 12, 2008
    #3
    i'm sure the CSRs are just as confused as we are, they are given a script to read, and it is probably changing by the day.
     
  4. saDeRmac macrumors regular

    Joined:
    Jun 8, 2008
    #4
    I dunno about the script thing... But it does change by the day.
     
  5. Siron thread starter macrumors 6502

    Siron

    Joined:
    Feb 4, 2008
    Location:
    North Carolina
    #5
    saDeRmac
    You're the AT&T guy right - and you’re confused :eek: I wish AT&T would get their act together.
     
  6. saDeRmac macrumors regular

    Joined:
    Jun 8, 2008
    #6
    I'm not so much confused as much as misinformed/ill-informed.
     
  7. gceo macrumors 6502a

    gceo

    Joined:
    Jul 13, 2007
    Location:
    San Diego, CA
    #7
    Call me an optimist, but I'm hoping the recent confusion and changes to texting has something to do with the inclusion of MMS.
     

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