Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

AT&T Reps Clueless?

W

witmvpness6

macrumors member
Original poster
Jun 11, 2010
53
0
Or am I wrong? My scenario:

I have a family plan with two lines; a Blackberry Bold and a Pantech Breeze (old flip phone). The Pantech has an upgrade eligibility date of 9/24/2010. The Bold is somewhere in 2011, I forget. I called AT&T customer service and inquired about the 6 months upgrading early option for the iPhone 4. He's telling me I have to have 6 months left on my contract to upgrade. I called the AT&T store near me and he's saying I have to be in contract for 18 months as well, its either I'm eligible or I'm not.

So my question is am I wrong or the representative. Will I be able to upgrade the flip phone line on June 24th to the iPhone 4? Thanks
 
witmvpness6 said:
Or am I wrong? My scenario:

I have a family plan with two lines; a Blackberry Bold and a Pantech Breeze (old flip phone). The Pantech has an upgrade eligibility date of 9/24/2010. The Bold is somewhere in 2011, I forget. I called AT&T customer service and inquired about the 6 months upgrading early option for the iPhone 4. He's telling me I have to have 6 months left on my contract to upgrade. I called the AT&T store near me and he's saying I have to be in contract for 18 months as well, its either I'm eligible or I'm not.

So my question is am I wrong or the representative. Will I be able to upgrade the flip phone line on June 24th to the iPhone 4? Thanks
Click to expand...

Pantech will be allowed the upgrade price ($199/$299)
Blackberry Bold won't
 
I'm pretty sure its if any of your lines are eligible in 2010 then you can get the 6 months early upgrade.
 
djransom said:
The 6 month exception rule was only for current iPhone customers and this would not apply to the OP so the OP would have to wait until September.
Click to expand...

Not according to Engadget.

"Update: Good news, addicts! AT&T just pinged us to clarify that so long as your upgrade date is anytime in 2010, you're now eligible to spend an additional two years paying dues to AT&T. In other words, a fair amount of you will be able to buy one of these at contract price on day one. The full statement is after the break, along with AT&T's full pricing release."
 
witmvpness6 said:
Not according to Engadget.

"Update: Good news, addicts! AT&T just pinged us to clarify that so long as your upgrade date is anytime in 2010, you're now eligible to spend an additional two years paying dues to AT&T. In other words, a fair amount of you will be able to buy one of these at contract price on day one. The full statement is after the break, along with AT&T's full pricing release."
Click to expand...

Interesting and good find :cool:
 
the upgrade price was supposed to be for current iphone customers onle but who knows, maybe they will let everyone upgrade?
I would suggest to check online on the 15th.
 
Not sure.. my mom has a samsung phone that was replaced late last year and is in contract; however I logged on last week and it said upgrade eligibilty is 6/24/2010.. Before it was announced at WWDC.
 
If anyone gets any official information and they would post it here it would be much appreciated.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back