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Anything but the best

'Put another way, this does not impact more than 95 percent of our smartphone customers.'
- per 'Macrumors'


;) Oh, yes it does.

If looking into this, one will discover that AT&T and the United States in general are facing a serious shortage of wireless broadband capacity. So AT&T at least has the excuse of that: if even wanting to allow unlimited access to its network it literally could not. And the same goes more or less for all other providers. But this only highlights the sorry state of a system that they and their ilk have had a large hand in instituting and retaining.

If having used an iPhone recently, they will also appreciate that such devices are capable of much more than simple phone calls, and designed as such. Any customer thinking different wouldn't, aside from possibly fashion, have a reason to buy them in lieu of something simpler otherwise. 3GB of data in a month is a ludicrously small amount in consideration of how these devices might be used. Just the download of two average movies could easily see one over their limit, and quickly in as much trouble if streaming, etc. It doesn't really much matter all the hype one is subjected to about 3G this and 4G that, when the reality is all it will get you is very quickly to the point where your service will be slowed to a crawl and all academic.

I've heard that internet service in New Zealand is even worse, if that is any consolation. But decidedly better elsewhere, and it should be lost on no one that a truly fast, (at least near) unlimited, and inexpensive internet (wireless most specifically included) is the lifeblood of a progressive and prosperous modern economy. That applies whether one personally never intends to stream anything, and thinking in no danger of running over such low limits.

AT&T has some reason to do some triage now, and as best they can manage a difficult wireless spectrum shortage. But their true measure as a company will be determined if in time they only get better in making excuses for limited and expensive wireless -- OR endeavor to increase what is possible, to the extent that caps of 3GB are but a regrettable historical footnote. Otherwise, they might be.
 
How about a 50% throttled speed as opposed to the current 99%(from my experience)?

They're slick, or at least they think so.

The average person isn't downloading torrents or ridiculously large files constantly or concurrently, so a 50% drop wouldn't hurt them.

If I'm watching a 5 minute youtube video and my speed was cut in half. The video would still load completely without delay.

They're not trying to throttle, they're trying to stop usage without wording it that way.

I'm going to keep using my unlimited plan as I have in the past and the sec I'm throttled I'll be immediately canceling. They do what they think is in their best interest, so do I.
 
I'd say what ATT is doing is the same as if one of their customers said "I'm sorry, I've subscribed to to many services and cant handle all the bills so I wont pay you the full fee this month". Anyone disagree?

Agreed. It's like me prepaying the lawn guy to mow my lawn weekly for the entire season, but by June he throttles back to bi-weekly because he's taken on too many customers.

It's not my problem he's overbooked. He's a lawncare professional. It's what he does for a living. Done for years. He understood his capacity to cut lawns and was surely able to anticipate what overcommitting would mean.

To quote a phrase doing the rounds, "Corporations are people." So why let them away with reneging on a contract that you or I would be taken to task over? I understand that some folks are looking to be 'reasonable' here. Reasonableness is a commendable human quality, but that's not how you negotiate with someone who just pulled a fast one. If nobody had spoken out about AT&T's earlier throttling, then all the grandfathered unlimited folks would be stuck with a choice between either (1) a uselessly throttled 2GB or (2) voluntarily giving up that contract (and any rights associated with it) for 3GB with overages.

I'll concede the new 3GB with no overages offer is better, but why should anyone accept that when they started out with much more?
 
I'll concede the new 3GB with no overages offer is better, but why should anyone accept that when they started out with much more?

It reminds me of the story where the college kid calls his parents and tells them about some serious trouble that he's gotten into; then he says that he's kidding and he just needs more money because he spent what they'd already given him. The parents are so thankful that his first story was bogus that they send him the money without getting upset about it.

AT&T hit us with the draconian throttling first, and now we're so happy that they relented and allowed us to have 3gb unthrottled that we'll "gladly" take it. They've made us feel like they've done us a favor.
 
Arrrrrrghhh!!!

I have been throttled again for the second time!!! This sucks!!!!!!!!!

03/02/11 Speedtest

Download
0.40 MBPS

Upload
0.73 MBPS

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Ran Speed Test again 03/02/12 4:00 EST

Download
0.31 MBPS

Upload
0.71 MBPS
 
That's not a very good analogy. A better one would be if your landlord moved you out of a two bedroom apartment and into a studio half way through your lease but charged the same amount of rent. We are paying AT&T for a service that they no longer want to provide. At least honor the unlimited plan until the end of the two year contract.

That doesn't even make sense though from a legal perspective. If it's rent controlled then the max rent is set out by law for a studio and 2BR, respectively. So in your scenario the landlord would be breaking the law. Also once a lease expires the landlord can give you notice to vacate the 2BR, and if you want to move into the studio, that is up to you. More to the point -- my analogy was about sharing scarce resources, yours is not.

Yes, they make the rules, and therefore they should suffer the consequences of those rules. If they want to eliminate their unlimited plan, fine, but then they should suffer the consequence of loosing customers. They don't want this, so they lie and BS about an "unlimited" plan that is no more unlimited than the 3GB plan. If they want to end their unlimited plan, then they should go ahead and do so. They should stop reaping the benefit of calling it an unlimited plan.

You need to read the fine print of the contract then. ATT can change the terms with notice any time it wants. You have the option to accept the new terms or move to a current plan.

What ATT was doing that got it into trouble was being vague and arbitrary about when the data would be throttled. But it has a uniform standard now, so no one is financially worse off. You can pay $30 for the 3GB 3G data plan or you can pay $30 for 3GB of 3G data + unlimited EDGE data.
 
[RESPECTFULLY] I simply don't understand the mentality on this site of those who find it "reasonable" that AT&T would even consider "throttling" the access of its best and most loyal customers in this way! Even a minor change in this draconian (illegal) policy motivates you to anoint the "compromise" as good and proper. Huh? Seriously, how long have you been sheep? This is a LEGAL contract! If our society were to treat all contracts with this level of flippancy, we would cease to function as a civil society! Since when are we expected to "feel sorry" for AT&T at the very notion that we're now using too much data? If they are truly having hardship over their claimed lack of bandwidth (that it's not merely a ploy to embellish their profit margins), the business world has a way to deal with such things... file for reorganization bankruptcy! Such action would legally allow them to rework many of their contractual obligations. But, hint, I seriously doubt it would come to that!

I was victimized by this misguided policy several night's ago; and it was my personal "last straw". I was being dispatched as part of my work with a Trauma Intervention team to an outlaying area. We are given a specific address, which I input into MapQuest for a detailed map/directions to the location. In this case (thanks to the infinite wisdom of AT&T), the "throttled" download speeds would not allow mapping of the location until I was almost on-site at the emergency location! Fortunately, in this case, I avoided complete disaster; but it almost didn't end that way! Never should've been a concern, you see, I pay for an "unlimited" data plan...

For what it's worth...
 
Have these people never heard of WiFI? I am grandfathered into unlimited data on my iPhone and the most data I've used in the past 7 months is 1.1 GB. Because I'm always on WiFi. Seriously, that **** is everywhere.
 
Have these people never heard of WiFI? I am grandfathered into unlimited data on my iPhone and the most data I've used in the past 7 months is 1.1 GB. Because I'm always on WiFi. Seriously, that **** is everywhere.

I'm glad you over pay for what you use. Keep up the good work. AT&T loves customers like you. :D
 
Have these people never heard of WiFI? I am grandfathered into unlimited data on my iPhone and the most data I've used in the past 7 months is 1.1 GB. Because I'm always on WiFi. Seriously, that **** is everywhere.


Unfortunately I generally keep my iPhone on 3G. My work provides "free" wifi, but I have to accept their terms every time I reconnect. Which is a pain. Or ignore it to stay on 3G.

For my iPad, I don't care, since I generally only use that at lunch. Once connect, and it stays connected until i go back to work.
 
Agreed. It's like me prepaying the lawn guy to mow my lawn weekly for the entire season, but by June he throttles back to bi-weekly because he's taken on too many customers.

It's not my problem he's overbooked. He's a lawncare professional. It's what he does for a living. Done for years. He understood his capacity to cut lawns and was surely able to anticipate what overcommitting would mean.

To quote a phrase doing the rounds, "Corporations are people." So why let them away with reneging on a contract that you or I would be taken to task over? I understand that some folks are looking to be 'reasonable' here. Reasonableness is a commendable human quality, but that's not how you negotiate with someone who just pulled a fast one. If nobody had spoken out about AT&T's earlier throttling, then all the grandfathered unlimited folks would be stuck with a choice between either (1) a uselessly throttled 2GB or (2) voluntarily giving up that contract (and any rights associated with it) for 3GB with overages.

I'll concede the new 3GB with no overages offer is better, but why should anyone accept that when they started out with much more?

Well said.

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Have these people never heard of WiFI? I am grandfathered into unlimited data on my iPhone and the most data I've used in the past 7 months is 1.1 GB. Because I'm always on WiFi. Seriously, that **** is everywhere.

You dont just get connected to WIFI everywhere. You have to join each and every network. Its not the same.

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Based on many posts here, some people will just never be happy. I think AT&T's new policy is a fair compromise, compared to what they were trying to do with the arbitrary throttling before.

There is no being fair here. Unlimited accounts are unlimited.

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The iphone 4S is not a 4g phone, its 3.5g.

LTE phones are true 4G.
 
That doesn't even make sense though from a legal perspective. If it's rent controlled then the max rent is set out by law for a studio and 2BR, respectively. So in your scenario the landlord would be breaking the law. Also once a lease expires the landlord can give you notice to vacate the 2BR, and if you want to move into the studio, that is up to you. More to the point -- my analogy was about sharing scarce resources, yours is not.



You need to read the fine print of the contract then. ATT can change the terms with notice any time it wants. You have the option to accept the new terms or move to a current plan.

What ATT was doing that got it into trouble was being vague and arbitrary about when the data would be throttled. But it has a uniform standard now, so no one is financially worse off. You can pay $30 for the 3GB 3G data plan or you can pay $30 for 3GB of 3G data + unlimited EDGE data.

That's odd...I don't remember signing up for 3GB of 3G + unlimited EDGE. The problem that I have is that AT&T isn't waiting for the contract to expire. They are changing the terms in the middle of the contract and making me accept it or pay an unreasonable ETF. I am completely baffled that you are OK with this. There is no way that you are an AT&T customer.

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Have these people never heard of WiFI? I am grandfathered into unlimited data on my iPhone and the most data I've used in the past 7 months is 1.1 GB. Because I'm always on WiFi. Seriously, that **** is everywhere.

So do you enjoy giving AT&T money every month for nothing?
 
All of you people who expect to get what they pay for are just complaining.

You need to understand that once you pay, the company can do whatever they want, they dont need to deliver what you bought. You are all just being greedy.

Its you greedy folks who expect to get the actual item or service you paid for that are the problem here.

Sure you bought unlimited, but here you get this and thats it now be happy.

Everyone should do this.

You walk out of the managers office at the Mercedes dealership and look for the S class you just bought and they pull up a 1972 pacer, Here is your car take it and be happy.

You guys are just greedy, and taking it out on a nice compassionate company like ATT. If ATT wasn't such a nice compassionate company you wouldn't get anything, so take it and smile.

"Thank you MR. ATT for the data, may I have some more?"

"More, he wants more everyone!"

Rant over. :)
 
Have these people never heard of WiFI? I am grandfathered into unlimited data on my iPhone and the most data I've used in the past 7 months is 1.1 GB. Because I'm always on WiFi. Seriously, that **** is everywhere.

Nope, free and accessible wifi is not everywhere. It's not at my office, not at my gym, not anywhere where I walk my dog, nowhere but my house and Starbucks (and I don't want to spend the bulk of my time at Starbucks)
 
Well, AT&T considers my Motorola Atrix 4G an "LTE" phone, even though it isn't. Passed 3.2Gb the other day and I have not been throttled again.
 
i am on at&t and have been for years. i am unlimited. i see nowhere in the contract that says they will provide me with the fastest speed at all times, in every location in their coverage area. i have unlimited data download which means i can use 1gb or 100gb and still pay $30. that was the contract i signed. if you guys signed a contract that was different that mine please post it.
just my .02
 
i am on at&t and have been for years. i am unlimited. i see nowhere in the contract that says they will provide me with the fastest speed at all times, in every location in their coverage area. i have unlimited data download which means i can use 1gb or 100gb and still pay $30. that was the contract i signed. if you guys signed a contract that was different that mine please post it.
just my .02

Do you believe in discrimination? Personally, I signed up to use the same fastest data speed that AT&T has available to each and every one of it's customers... so don't discriminate against me, by making me go to the proverbial "back of the bus" (or are you suggesting that I should merely be happy that I'm even allowed to ride on the bus?)!

To make matters worse, AT&T won't even tell us when they will be discriminating against us... by instead using the moving target of an unintelligible "top 5%" rule! Even if you try, it's IMPOSSIBLE to plan usage to avoid being victimized by their "throttling" policy, because they won't even estimate a number at which time it will be enforced. The very reason for their policy, is to (1) drive down data usage, and (2) "motivate" customers to move to more profitable "metered" data plans!

How can any of you defend AT&T for such a cynically unethical way of dealing with it's most loyal customers? Unless (of course) you work for the company, or own a significant amount of company stock; congratulations, you are being used as a lackey on behalf of profit-grubbing AT&T executives.
 
i am on at&t and have been for years. i am unlimited. i see nowhere in the contract that says they will provide me with the fastest speed at all times, in every location in their coverage area. i have unlimited data download which means i can use 1gb or 100gb and still pay $30. that was the contract i signed. if you guys signed a contract that was different that mine please post it.
just my .02


Just but if speeds were slowed down because of network congestion we would understand. But they are artificially slowing you down through software. That is the part that is against their own contracts. In their contract if they say speed is determined on network congestion, they are the ones in fact that are impacting your speed and not the congestion on the network so in fact the plan is LIMITED



James
 
Just but if speeds were slowed down because of network congestion we would understand. But they are artificially slowing you down through software. That is the part that is against their own contracts. In their contract if they say speed is determined on network congestion, they are the ones in fact that are impacting your speed and not the congestion on the network so in fact the plan is LIMITED





James

You should look at this , from this angel:
why AT&T are slowing down the unlimited data speed after 3GB, because they are trying you not to use more than 3GB, even if you have unlimited,
as you know NO connection is better than BAD connection
so they want me to change to 3GB plain and pay for EXTRA data for good speed,
I CAN TELL AT&T YOU SLOW MY DATA SPEED I WILL SLOW MY PAYMENT SPEED TOO.
 
You should look at this , from this angel:
why AT&T are slowing down the unlimited data speed after 3GB, because they are trying you not to use more than 3GB, even if you have unlimited,
as you know NO connection is better than BAD connection
so they want me to change to 3GB plain and pay for EXTRA data for good speed,
I CAN TELL AT&T YOU SLOW MY DATA SPEED I WILL SLOW MY PAYMENT SPEED TOO.

Your going to show AT&T that your the man by continuing to pay them? :roll eyes:

Just take your business else where if your not satisfied. That will hurt them more than anything.
 
Your going to show AT&T that your the man by continuing to pay them? :roll eyes:

Just take your business else where if your not satisfied. That will hurt them more than anything.

You are right that will be step 2,
but until the end of the 2 year contract is over,
and I have 5 # in a family plain,
so far I dropped the Blackberry phones and bought iPhone from the Apple store
factory unlocked, so it will be easy to sell,
and we will give the business to the company that give unlimited data with no slowing down.:)
 
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