I ordered my phone at about 5:30 AM on 6/15. It took about 24 hours for the order to actually show up on their site, and it gives an order date of 6/16. Obviously, like many of you, that worries me. So, I called. I have to say, I've been on the phone with them several times since this debacle began, and I've been SHOCKED at how helpful they are. AT&T must pay some big bucks to have some native English speakers who are actually trained. So, at least they're doing SOMETHING right. Honestly, I haven't ever had such helpful customer service reps from any company, ever. It's surprising, since the company seems so bad at everything else. Anyway, she dug around in my order, and says that it's showing that my order was placed on 6/15, despite the order status being 6/16. She says that date only reflects when the order was processed, and that my place in line is set from when I actually placed the order. She also said that my phone is scheduled to arrive on Thursday. But interestingly enough, she says that some phones are scheduled to arrive as soon as WEDNESDAY. I don't know how much truth there is to that, but some people may be getting a pleasant surprise. Bottom line: if you're worried about it, just call 611. They should be able to tell you when you're getting your phone.