AT&T + second line cancellation

Discussion in 'iPhone' started by genkuro, Nov 5, 2010.

  1. genkuro macrumors newbie

    Joined:
    Jul 11, 2008
    #1
    Oh boy, more contract fun. I upgraded from a 1st gen to a 3G to a 3GS. So I have a few phones laying around.

    I offered a phone to a relative and added it as a second line to my plan. He changed his mind a while later and went with an Android. I tried to cancel the second line. AT&T wants $310.

    I came from Verizon. It was trivial to add/drop a line with them. So the cancellation thing caught me by surprise.

    I tried arguing with AT&T over their support line. They said to go to a physical store and fight with them instead. So I'm trying that next.

    Thought I'd at least ask what other people's experience has been. Will AT&T drop the cancellation fee with enough strategic whining?

    Thanks much.
     
  2. TB07-NJ macrumors 68020

    Joined:
    Jul 7, 2008
    Location:
    US of A
    #2
    You have 30 days to cancel a line and return the equipment. After 30 days you are SOL and have to pay the ETF. You signed a legal 2year contract so you're stuck.

    Unless you are out of contract Verizon is exactly the same. I don't understand your comment about Verizon. After 30 days you have to pay the ETF. Actually I think Verizon may be 14 days.
     
  3. bruinsrme macrumors 601

    bruinsrme

    Joined:
    Oct 26, 2008
    #3
    Well, if you cancel the data plan, then break down the cost of the remainder of the two years, assuming its about $14 a month, it might be cheaper just paying to the end of the contract.

    If your primary bill is over $100 a month you can upgrade your phone after 12 months. Then either turn around and sell it for a profit and then pay off the cancellation of the second line or sell your older iphone and pay off the other line.
     
  4. Carlanga macrumors 604

    Carlanga

    Joined:
    Nov 5, 2009
    #4
    as long as you didn't sign up for a new contract by getting a free/discounted phone for it then you can cancel it anytime, if not then you have to pay ETF or do the time since they sold you a phone w/ discounted price...
     
  5. Muad'Dib macrumors 6502

    Joined:
    May 29, 2010
    #5
    Yeah, this is my question....did you add the new line while also getting a discount on a phone? If not and you picked up a used phone to create the second line, the I'd fight 'em. If you got a subsidized phone, then you owe the ETF and just need to pay it.
     
  6. Simm0nS777 macrumors 6502a

    Joined:
    Jul 15, 2010
    Location:
    Northeast Ohio
    #6
    If you can get out of it Id make the relative pay the ETF. He kinda screwed you.
     
  7. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #7

    They wont cancell the contract without paying the ETF, you can try to argue all you want.
    Just like Verizon and every other carrier when you agree to a 2 year term you either stay or pay thats it.
     

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