I posted this within the thread on when AT&T phones are shipping that have been ordered since they started taking orders again, but am afraid that it will just be buried there....anyone else see this on their account?? They starting billing me for service before I even had (or they even shipped) a phone! (I ordered on 6/29, it was shipped on 7/6, and I received it on 7/7) I downloaded the ATT app that let's you view your account usage etc. and found something interesting.... Seems ATT created my account and started my billing month on 6/29. Therefore I effectively pay for a week of service when I didn't even have a phone. The phone line and data plan seem to be billed this way. Interestingly, the text plan was prorated to the day the phone shipped, therefore it shows that I have only about 75% of the text messages, but I assume I was only charged for 75% of the fee. So they charge for the things I'm not likely to overuse from day 1 and then prorate the item I may end up going over on and that could generate more revenue for them! This almost seems like a conscious effort on ATT's part to generate more revenue. They know which day the phone ships.....seems to me they should turn on the account the day they know you will receive the phone. I could even understand it going on when the " shipped" notice was generated, but a week before on a backordered item seems fraudulent. Anyone else have this experience? I'm probably going to try to call ATT but I'm skeptical of having any human interaction with them. I've been a satisfied T-mobile customer for years and am afraid of dealing with the ATT beast! If anyone has confronted this issue I'd like to know how it was handled. I didn't port my old number or anything so I can't see how they could claim that they provided any type of service to me before my phone shipped.