AT&T site just crashed

Discussion in 'iPhone' started by blackjackmark, Sep 12, 2015.

  1. blackjackmark macrumors 6502

    Joined:
    Apr 19, 2010
    #1
    At 2:01am I got in....selected the device, added my billing and payment info, confirmed the contract, and went through every step of my order, clicked to confirm order...and I got a page explaining that there were technical difficulties, and now I get "Safari can't find the server'. OMG, why do I put myself through this torture year after year!
     
  2. blackjackmark thread starter macrumors 6502

    Joined:
    Apr 19, 2010
    #2
    Continues to bomb out at the order finalization page. I'm a Premier customer but in name only, as I log in through ATT.com, but the site ends up resolving to Premier once I log in. The error message is Premier-specific too.

    Technical Difficulties
    System Error
    Thank you for using the AT&T Premier website.

    We're sorry that Premier isn't responding immediately to your request.

    Please call Premier Support at 1-866-499-8008, Monday through Friday, 8 a.m. to 10 p.m. Eastern Time and refer to Technical Difficulties message (E900).

    Thanks for your patience.

    Anyone else getting this? I've gone through the entire process probably 20 times by now, even tried it in Chrome and Safari both and get the same results. The site is very fast and responsive up to the final step!
     
  3. Steve686 macrumors 68030

    Steve686

    Joined:
    Nov 13, 2007
    Location:
    US>FL>Miami/Dade>Sunny Isles Beach>Condo
  4. bnekic macrumors 6502a

    bnekic

    Joined:
    Sep 19, 2013
    Location:
    Cleveland, OH
  5. pdxmatts macrumors 65816

    pdxmatts

    Joined:
    Jan 12, 2013
    Location:
    Portland, OR
  6. trek360 macrumors 6502

    Joined:
    Oct 18, 2011
    #6
    Mine went thru without any problem right at mn. I think the site crashed thereafter but surprised it would be down this long. Were you able to get thru finally?
     
  7. Maverick713 macrumors 6502

    Joined:
    Jun 14, 2009
    Location:
    Houston, TX
    #7
    We're an hour in and the apple store is down.
     
  8. bnekic macrumors 6502a

    bnekic

    Joined:
    Sep 19, 2013
    Location:
    Cleveland, OH
    #8
    I just got a message from the Apple Store App saying we have reserved a phone for you, we'll email you when the carrier is back up so you can complete your purchase.
     
  9. bnekic macrumors 6502a

    bnekic

    Joined:
    Sep 19, 2013
    Location:
    Cleveland, OH
    #9
    Finally I was able to place my second order, still 9/25!
     
  10. thematt macrumors member

    thematt

    Joined:
    Oct 19, 2010
    #10

    I keep getting this too!!!! what is it ?
     
  11. Wild-Bill macrumors 68030

    Wild-Bill

    Joined:
    Jan 10, 2007
    Location:
    bleep

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