AT&T Store or Apple Store: Which will be faster?

Discussion in 'iPhone' started by reub, Jul 6, 2008.

?

Which Retailer will move the line faster

Poll closed Jul 12, 2008.
  1. Apple

    42 vote(s)
    60.0%
  2. AT&T

    28 vote(s)
    40.0%
  1. reub macrumors newbie

    Joined:
    May 8, 2007
    #1
    I'm curious about the following scenario. Assuming that the Apple stores start selling the new iPhone at 8am local time in parity with AT&T and that you had the choice between the two, which line do you think would move faster?

    I ask because the Cambridge, MA mall near my office has both retail outlets.
     
  2. PoitNarf macrumors 65816

    PoitNarf

    Joined:
    May 28, 2007
    Location:
    Northern NJ
    #2
    You'll probably have to deal with less BS at the Apple store. The AT&T retail staff may try and sell you other crap that you don't want.
     
  3. aethelbert macrumors 601

    Joined:
    Jun 1, 2007
    Location:
    Chicago, IL, USA
    #3
    Well, if they're both in the same mall, people will probably wait in the shortest line, which will eventually make the lines about the same size. I'd imagine that AT&T will probably be your fastest option, though.
     
  4. Waterpolo820 macrumors regular

    Joined:
    Jul 5, 2008
    #4
    I'm waiting at the Apple store, even if the line is a bit longer, the feeling of buying at the Apple store, and the cool bags...:cool:
     
  5. dohspc macrumors regular

    dohspc

    Joined:
    Jun 7, 2008
    Location:
    Plano, TX
    #5
    It may be slower at the Apple store depending on how familiar they are with setting up the cell phone plans (Not that the reps at the ATT store are any faster). Nothing has really been said on how the sales process will work in the Apple store yet. Prob will work like the ATT videos. Be sure you're iReady.
     
  6. MacGeek7 macrumors 6502a

    MacGeek7

    Joined:
    Aug 25, 2007
    #6
    That's exactly why I'm going to the  store too
     
  7. dibara2003 macrumors 6502

    Joined:
    Aug 18, 2007
    Location:
    Hawaii!
    #7
    i would say an at&t store would be quicker if they are in the same mall or not.
     
  8. SirOmega macrumors 6502a

    Joined:
    Apr 17, 2006
    Location:
    Las Vegas
    #8
    Apple store.

    The line may be longer, but I would bet that they'll have every mac setup for phone activations with their wireless POS devices. They should be able to get you in and out.
     
  9. Nykwil macrumors 65816

    Nykwil

    Joined:
    Nov 5, 2002
    Location:
    Boston, MA
    #9
    It doesn't take much to know that Apple would be faster.
    Just look at the iphone walk through video vs att's "iReady" videos. Could those videos be anymore cluttered and complicated?

    Apple retail employee's for one will most likely be kept more up to date and will probably be called into a conference meeting with a video walkthrough and be trained properly.

    Att...well...there's a lot...A LOT of dumb sales reps that work for them.

    That said, my money is on apple for more effectively filing us cows in and out of their stores.
     
  10. Nykwil macrumors 65816

    Nykwil

    Joined:
    Nov 5, 2002
    Location:
    Boston, MA
    #10
    I HIGLY doubt that little mall kiosk that's like a few feet away from the apple store will compete with the apple store lol

    Best bet just go into the apple store.
     
  11. JML42691 macrumors 68020

    JML42691

    Joined:
    Oct 24, 2007
    #11
    I am just taking a shot in the dark here, but from my perspective, it sounds as if an AT&T store may be quicker. I've been away for the past week and haven't been able to keep up with the purchasing and activating procedure changes (if any), and I am assuming that they have remained the same until I catch up on my MR front page reading in the morning. If you are required to activate it in-store, then I would assume that AT&T's personal would be more well-trained and would be quicker at processing your activation than the AppleStore employees would be (even though Apple does do an excellent job at training them). You might want to take that point into your decision.
     
  12. Nykwil macrumors 65816

    Nykwil

    Joined:
    Nov 5, 2002
    Location:
    Boston, MA
    #12

    *edit oh wait they got rid of that radio shack and made it to an att store...
    still, apple store all the way.

    Att will probably be using windows machines....apple will be using...well macs.
    that might be a concern if...oh i dunno your avg att store rep likes to browse the interwebs.
     
  13. mcnieman macrumors member

    Joined:
    Jul 1, 2008
  14. iWantiPhone macrumors regular

    Joined:
    Jul 2, 2008
    Location:
    Philadelphia, PA
    #14
    yeah, much faster. there are more at&t stores, and they are more spread out.
     
  15. cameronsm7 macrumors newbie

    Joined:
    Jul 6, 2008
    #15
    why would you even want to go to the att store. i think that an extra 2 hours of your life is worth the feeling of buying the iphone from the apple store
     
  16. cjt3007 macrumors member

    cjt3007

    Joined:
    Jul 6, 2008
    Location:
    Portland, OR
    #16
    Hmmm

    people who are really into apple products, and would by an iPhone one launch day would most likely be at the apple store... when I was in line for the first one, there were like 200 people in line at apple, and like 20 at AT&T... shows the dedication.
     
  17. reub thread starter macrumors newbie

    Joined:
    May 8, 2007
    #17
    I'm sort of fascinated at all the different responses here. It seems that the arguments for AT&T are that they're more familiar with their own procedures and would be able to quickly turn around sales. The argument for Apple being that they are generally better trained/professional/prepared/organized.

    I'm really just surprised that there's no clear consensus... I guess we'll find out. Please post your experiences in a few days. - reub
     
  18. wako macrumors 65816

    Joined:
    Jun 6, 2005
    #18
    Im banking on AT&T...


    mostly because sell phones for a living and they open two hours earlier so you must be able to get your iPhone a few hours faster than if you stood in Apple's line ;)


    however im probably going to be waiting in line at the Apple store because its just stupid to buy an apple product anywhere else ;)
     
  19. thor79 macrumors 6502

    thor79

    Joined:
    Jun 8, 2008
    Location:
    Chicago, IL
    #19
    Well ok...I answered the poll before I read the post. If they are both in the same mall then I'd have to say they will be about even. Apple has been selling iPhones for the past year...so it shouldn't exactly be new to them.

    For the rest of us who don't have access to both in one spot I have to say AT&T simply because there are a hell of a lot more AT&T stores than Apple stores. Apple will have longer lines solely because of people like wako who can't buy an Apple product anywhere else but an Apple store. Those of us who simply want the iPhone and don't care where we get it...will probably be going to AT&T.
     
  20. PhightinPhils26 macrumors 6502a

    PhightinPhils26

    Joined:
    Sep 12, 2007
    Location:
    Philly
    #20
    I'm going with AT&T... Remember they activate phones everyday... Apple stores... not so much.
     
  21. Antangil macrumors newbie

    Joined:
    Oct 11, 2007
    #21
    I'm betting on Apple; better employees, better pre-launch planning, more computers. I'll go to an ATT store if and only if the Apple Store fails to open early.
     
  22. PhightinPhils26 macrumors 6502a

    PhightinPhils26

    Joined:
    Sep 12, 2007
    Location:
    Philly
    #22
    Also, I think AT&T gets commission... Apple employees don't. So, I'll "hook a brotha up"
     
  23. citron230 macrumors 6502a

    citron230

    Joined:
    Dec 17, 2007
    Location:
    San Diego, CA
    #23
    To me it looks like the iReady Videos were shot with a Home Video Camera. The editing was awful as well.
     

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