Carrier AT&T switched my contract to Mobile Share Unlimited w/o my consent

Discussion in 'iPhone' started by AreanFSL, Aug 18, 2016.

  1. AreanFSL macrumors 6502

    Joined:
    Feb 7, 2007
    #1
    Hi MR,

    I think i'm in a dilemma where AT&T is trying to get me off my original AT&T unlimited data plan from the original iPhone. I received a text message yesterday saying "Thanks for adding the AT&T Unlimited plan to your account, an offer exclusively available to our customers who have both our wireless and TV services"
    I checked the AT&T website and bam my plan is completed changed without me doing anything! WTF, kind of cool but not really.

    My original plan is 3 iPhones - Family Plan 1400 minutes rollover + 2GB + 300MB switched to an everything Unlimited Data mobile share. I do not have DirecTV (cancelled 4 months ago and went playstation due route).

    Is there anything I should be worried about or should I keep this switch? Nothing in life is given for free so I have to ask. I did a few searches to see if this occurrence happened to anyone else.
    I don't want a situation a couple months from now AT&T switching me to a lower plan that does not have my UDP. FYI on my UDP phone I use anywhere from 25-45GB a month.

    Thanks in advance.
     
  2. kjotwani macrumors regular

    Joined:
    Sep 11, 2014
    #2
    Check this out:
    https://m.att.com/shopmobile/wireless/unlimited-plan.html
     
  3. AreanFSL thread starter macrumors 6502

    Joined:
    Feb 7, 2007
    #3
    Super shady. "Requires TV services. If not eligible att will move your plan."

    Ended up calling att and they submitted a case and said it will be changed before august 29th. Ugh, now I need to wait.
    Worst case scenario I'll move over to t-mobile.
    --- Post Merged, Aug 18, 2016 ---
    Anyone had a similar experience? Where att switched/reverted the plans back with no hassle?
     
  4. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #4
    It is pretty common. If you signed up for a new tv/cell plan it will remove your UDP. Many do not realize until it is too late. It is possible that you can cancel the whole thin and go back to you original plan.
     

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