AT&T Unable to find IMEI number in their system?

Discussion in 'iPhone' started by Keeky, Sep 29, 2013.

  1. Keeky macrumors newbie

    Joined:
    Sep 19, 2013
    #1
    Hi!

    So our family upgraded to the iPhone 5s and we have sold two of our old AT&T iPhone 4s' without any trouble. I wanted to unlock the last one through AT&T but when I give them the IMEI number, they say that they cannot find it in their system.

    A few things:
    - We did complete our two year contract
    - We are the original owners of the phones
    - We bought them at the Apple store

    I have tried to find a solution to the problem but have only found that other people with the similar problem are told by AT&T to go to Apple and once they do, are then told by Apple to go to AT&T because it IS an AT&T locked phone :(

    Has anyone been able to remedy a similar situation?

    Thanks in advance :)
     
  2. Beezy253 macrumors 6502

    Joined:
    Sep 19, 2013
    Location:
    Tacoma, WA
    #2
    Have you ever had the phone replaced by Apple? (Sometimes their System doesn't update IMEI numbers correctly)

    IMO, it's not even worth the time/energy dealing with AT&T, TRUST ME.

    You're better off going to SwiftUnlocks.com, and paying $1.99 for the Factory Unlock service.

    http://swiftunlocks.com/unlock/at-t-iphone-1-12-hours

    You also might want to go to http://iphoneimei.info/ and make sure under "Country Purchased", it says United States, before you contact SwiftUnlocks.com for unlocking service.
     

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