Hi!
So our family upgraded to the iPhone 5s and we have sold two of our old AT&T iPhone 4s' without any trouble. I wanted to unlock the last one through AT&T but when I give them the IMEI number, they say that they cannot find it in their system.
A few things:
- We did complete our two year contract
- We are the original owners of the phones
- We bought them at the Apple store
I have tried to find a solution to the problem but have only found that other people with the similar problem are told by AT&T to go to Apple and once they do, are then told by Apple to go to AT&T because it IS an AT&T locked phone
Has anyone been able to remedy a similar situation?
Thanks in advance
So our family upgraded to the iPhone 5s and we have sold two of our old AT&T iPhone 4s' without any trouble. I wanted to unlock the last one through AT&T but when I give them the IMEI number, they say that they cannot find it in their system.
A few things:
- We did complete our two year contract
- We are the original owners of the phones
- We bought them at the Apple store
I have tried to find a solution to the problem but have only found that other people with the similar problem are told by AT&T to go to Apple and once they do, are then told by Apple to go to AT&T because it IS an AT&T locked phone
Has anyone been able to remedy a similar situation?
Thanks in advance