So I checked my upgrade eligibility on apple.com and it said I am eligible for the $449 pricing on 9/24. I want to pre-order Friday, so I called AT&T and spent 20 min on the phone with the rep explaining that all I needed was to have my eligibility moved up a week and a half so I could pre-order on Friday... simple enough. She finally said she spoke to her supervisor and because it's "in the month of Sept. I will get the $449 pricing Friday if I try and pre-order". That... doesn't sound right at all. And she insisted that it was.