AT&T Upgrade Elegibility Date Changed!

Discussion in 'iPhone' started by enomi, Oct 18, 2011.

  1. enomi macrumors newbie

    Joined:
    Oct 18, 2011
    #1
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_5 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8L1 Safari/6533.18.5)

    First post, and just wanted to say that I was successful in getting AT&T to change my upgrade date from November 19, to today, October 18!!! Had to wait 4 extra days after iPhone 4S launch, but so much better than a whole month, especially since my iPhone 4 died....

    If it helps; I had called customer service various times before launch and had even spoken to managers there, with no luck whatsoever. I was given that it was Apple's fault and that they couldnt change any dates. I got tired and wrote a letter to them explaining them my case, etc. I was called back upon receipt and was given a case and
    resolution. You just have to talk to the
    right people. Nothing is impossible. Customer service can go a long way.... Best of luck to you if you try to get your date changed!
     

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