Just wanted to let everyone know that I was able to successfully able to get AT&T to credit me for the $40 activation fee by an online CSR named Fernando that was very emoji happy.
I'm not sure how easy/difficult this is if you're not on a FAN account, but I didn't even know if my FAN waived the fee, but I went to their online chat and put my issue as:
"I recently pre-ordered an iPhone 6 and there was a mandatory item for a $40 One Time Upgrade Fee listed on the bill. I was under the impression that my FAN discount waived that fee."
The chat is posted in the screenshots below:
I'm not sure how easy/difficult this is if you're not on a FAN account, but I didn't even know if my FAN waived the fee, but I went to their online chat and put my issue as:
"I recently pre-ordered an iPhone 6 and there was a mandatory item for a $40 One Time Upgrade Fee listed on the bill. I was under the impression that my FAN discount waived that fee."
The chat is posted in the screenshots below: