AT&T Upgrader iPhone App Success + 2 email confirmations

[asleep]

Just got my order through the AT&T Upgrader App available through the App Store.

16G Black 4s unlimited plan

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Just got email confirmation, too!

Dear Xxxx Xxxx,

Thank you for your recent order! Your iPhone has been reserved. Your order is expected to be delivered on 10/14/11*. You will receive a confirmation email when your order is ready to ship.

You can track your order online at www.att.com/wirelessorderstatus. Status may not be available if your order was placed within the past 24 hours.

Existing Customers: Services and features already on your account may not be listed below.

Your order number: 14xxxxxxxxx.

 

[dacreativeguy]

Heh. What does that asterisk mean after the date. Wouldn't trust AT&T.

 

[asleep]

Heh. What does that asterisk mean after the date. Wouldn't trust AT&T.

*All orders are processed on a first come, first served basis. Your shipment may be subject to delays for reasons that include, but are not limited to, product availability, inventory, credit issues, and completion of other required AT&T business processes. Items in your cart will be held until all items in your order can be sent in one shipment. Next day or Saturday delivery not available in all areas. Sunday delivery not available.

 

[Deechh]

What do you mean unlimited plan?

I've had multiple attempts almost go through, but they say I will lose my unlimited data plan.

Anyone else experience this?

 

[voyagerd]

Lucky, the Upgrader app doesn’t work for me..

 

[asleep]

Now a second "order processed" email:

Congratulations! With AT&T, you get the nations’ fastest mobile broadband network* and the best coverage worldwide - more phones that work in more countries**.


We have processed your order and it has been sent to our warehouse for shipment.

Your order cannot be changed or canceled at this time.

We’ll send you a confirmation email as soon as your order ships. Check your order status online at www.att.com/wirelessorderstatus. Note if your order was placed within the past 24 hours, the order information may not yet be available.

Thank you,

AT&T

 

[mode101]

What do you mean unlimited plan?

I've had multiple attempts almost go through, but they say I will lose my unlimited data plan.

Anyone else experience this?

I did, but I pushed through to the next page figuring that I could always cancel, or empty my cart without checking out. Once I was on the next page, it asked me to select a data plan, and unlimited was listed.

 

[daihard]

What do you mean unlimited plan?

I've had multiple attempts almost go through, but they say I will lose my unlimited data plan.

Anyone else experience this?

It must have said the 4S will be incompatible with your EXISTING unlimited data plan (Unlimited for iPhone). The new one is "Unlimited for iPhone 4S," which you should be able to choose from the selection.

I know, that's confusing. I got puzzled too.

I've been able to pre-order a 32GB white 4S for my wife through the AT&T web site. Good luck!

 

[asleep]

What do you mean unlimited plan?

I've had multiple attempts almost go through, but they say I will lose my unlimited data plan.

Anyone else experience this?

I got some kind of message like that, clicked okay, then it gave me an option to select my unlimited plan/$30 on another screen.

Kinda confusing, but it worked.

 

[daihard]

Now a second "order processed" email:

Congratulations! With AT&T, you get the nations’ fastest mobile broadband network* and the best coverage worldwide - more phones that work in more countries**.

Cool! Did it take them just 10 min. to send you the second confirmation mail? I got my first one at 1:10 AM PST. Haven't received the second one yet, but I am sure it's on its way...

 

[ScottW1]

Hmmmph....

Every time I try the ATT Upgrader App, I get this message back:

"We are unable to process your order. Our express upgrade store does not currently support your device type. Please login to MyATT to upgrade online."​

I have a 3GS, by the way.

 

[Virance]

Hmmmph....

Every time I try the ATT Upgrader App, I get this message back:

"We are unable to process your order. Our express upgrade store does not currently support your device type. Please login to MyATT to upgrade online."​

I have a 3GS, by the way.

Same here (and same phone).

 

[daihard]

Hmmmph....

Every time I try the ATT Upgrader App, I get this message back:

"We are unable to process your order. Our express upgrade store does not currently support your device type. Please login to MyATT to upgrade online."​

I have a 3GS, by the way.

Have you tried the AT&T Web site? You may have better luck there.

 

[The Mook]

can you change the shipping address with this app or will it automatically ship to where your bill goes.

 

[SnackyStacky]

Hmmmph....

Every time I try the ATT Upgrader App, I get this message back:

"We are unable to process your order. Our express upgrade store does not currently support your device type. Please login to MyATT to upgrade online."​

I have a 3GS, by the way.

I have a 3GS, too, and I get the same message.

I also get an error message on the AT&T website. First, I get the exact same device message if I click on the 4S preorder button. If I log in the long way, I get this:
There was a problem with your request.
P1234: We apologize for the inconvenience, but we are unable to support this request online. Please contact Premier Support at 1-866-499-8008 Monday to Friday from 8:00 a.m. to 9 p.m. Eastern Time for assistance with your request. Please reference Error P1234 if you speak to a representative about this error.

Been trying Apple.com and they can't process the request either.

Dammit.

 

[voyagerd]

Same here..

 

[daihard]

Been trying Apple.com and they can't process the request either.

Dammit.

I've had much better luck with AT&T than Apple when pre-ordering an iPhone. Got my 4 through AT&T last year. The first attempt was successful. Just pre-ordered my wife's 4S this time. Same smoothness. Apple really needs to do something about their ordering system.

Good luck!

 

[ScottW1]

Have you tried the AT&T Web site? You may have better luck there.

Over, and over, and over, and over, and.... No luck.

My first try at 12:05 got as far as entering credit card info and pressing Submit, then it got a "Gateway Timeout". All successive attempts get various timeouts or errors, but mostly the "P1234" error.

 

[joefrank64k]

This worked for me! Says I'll get it on the 14th. 4S 64GB in black.

Thanks asleep!

 

[Maverickx75]

got it!!

After getting to the point to select my unlimited data plan, entering billing info, and then entering the security code on my cc and getting kicked out (@ 1235am)...

Finally @1:26am i got through! received my order confirmation email from apple about 5minutes ago!!!!! so stoked!!! good luck all who are still trying!

 

[lionqueen]

has anyone gotten an "order acknowledgement" email from Apple??

 

[daihard]

Over, and over, and over, and over, and.... No luck.

My first try at 12:05 got as far as entering credit card info and pressing Submit, then it got a "Gateway Timeout". All successive attempts get various timeouts or errors, but mostly the "P1234" error.

Ouch... Interesting that you were able to begin the process at 12:05. I kept refreshing the page but the 4S did not show up until about 12:45.

Good luck... I know I'm repeating myself but that's really all I can say.

 

[iomcamaross2010]

got email confirmation iphone 4s white 64gb has been reserved...

 

[MisterDisney]

Tried to get in from the start. Keep getting the device not supported message on both my 3GS and 4...

 

[nikhsub1]

This is retarded.

We are temporarily unable to take iPhone orders. We apologize for this inconvenience. Please try again later.