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AT&T Waive Early Upgrade Fee for iPhone 5S?

S

sleepyking

macrumors 6502
Original poster
Do you guys and gals think there'll be chance to waive the fees again this year like many did last year for the 5?

I was able to waive 2 upgrade fees last year thanks to this site.
 
sleepyking said:
Do you guys and gals think there'll be chance to waive the fees again this year like many did last year for the 5?

I was able to waive 2 upgrade fees last year thanks to this site.
Click to expand...

I've been with the company (AT&T) over 10 years as a loyal customer not ever had one late payment. That being said, I could ask AT&T to waive anything and they do it without hesitation 😀
 
Bako-MacAddict said:
I've been with the company (AT&T) over 10 years as a loyal customer not ever had one late payment. That being said, I could ask AT&T to waive anything and they do it without hesitation 😀
Click to expand...

I've also been with AT&T for nearly 10 years. Back when they were Cingular. Where would be the best place to ask? In an AT&T store, an AT&T rep at the apple store on launch day, over the phone?
 
RichardC300 said:
I've also been with AT&T for nearly 10 years. Back when they were Cingular. Where would be the best place to ask? In an AT&T store, an AT&T rep at the apple store on launch day, over the phone?
Click to expand...

Last year I did one through their online chat for one line then the other one on the phone.
It's sort of a risk I guess cause you'd have to be willing to fork up the early upgrade few up front and hope they can waive again this time around
 
I upgraded to a different phone last week and got their online support to waive my fee, no problem.
 
I've had every iPhone since the 2nd one and AT&T waived the upgrade fee every time except for last year, when I was required to pay the early upgrade fee of $250 + cost of the iPhone 5. It took me three times of calling customer service, asking nicely and citing other examples of credits/waivers until I finally got someone that was willing to help. She was very nice and gave me a bill credit of $250 to offset the $250 I'd paid to upgrade but told me not to expect this to happen again. She said she would note the account and specify that a one-time courtesy credit was applied and that the customer understood that such courtesy would not be extended again for an early upgrade.

I think it would be a waste of my time to ask again this year, but everyone's luck is different I suppose.
 
Depends on your account
If you are on a family plan get all your lines with close expiration dates to get some leverage
 
They did it for me this year without even being asked.

Quite the nice surprise, I'd say. I've also been with them since the Cingular days.
 
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