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Discussion in 'iPhone Tips, Help and Troubleshooting' started by velvetelvis, Nov 7, 2008.
I tried to connect by entering my phone number and was told it could not validate my number. Huh?
I used the service at McDonalds and had no problem. I'd call AT&T if your number isn't showing up as an iPhone.
called att and the first call was a guy who was... umm, lets say, and ass. he transferred me to the apple tech guy who said he didnt know about the phone side of things and that i should call att back.
called att again and talked to a guy who was more than helpfull. he had me dial in a number which produced my imee (?). it is a number specific to your device. turns out the last number was a zero instead of a four. after checking some other things he said that should do it.
now i just have to make it to a starbucks to try it out.
Nice, I bet it will work now.
When I get a rude employee I just hang up on them and call right back.
i felt bad for the apple guy, it seemed like they were getting a lot of calls forwarded to them from att that maybe shouldnt have benn.
Don't hang up on them; they're rated on how many calls they handle per hour. So by cutting the call short, you're improving they're rating.
Instead, talk to them for like a half hour: "Wait, where's the button you're talking about...I don't see any button...I go this thing here that looks like a little circle with a square inside...yeah, but I don't think that's a button...wait, there's a silver button here on the side, is that what you mean..."
This is a very good idea and I think it would work wonders when the call is about a computer.