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AT&T's new 20 month upgrade policy, materially adverse?
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Thing is, AT&T never put this in the contract. They didn't advertise this. They offered it as an extra bonus for being a good customer with them but they never said it was part of the deal.
So they didn't break contract so you're just trying to get out of a contract and you breaking it without penalties. Otherwords, you're not living up to your end of hte bargain. And convincing companies it's not worth giving extra perks cause in the long run it just creates entitlement customers who get pissed if the company decides it can't afford to do that anymore.
AT&T never broke their contract when they stopped doing that. They never made it part of the deal, they just offered it extra!
We're not likely to listen to people with an unhealthy sense of self-entitlement such as yourself.
Technically I have t mobile where I live too. Funny thing is that when people visit they only get edge.
T mobile has the worst frequencies for penetrating walls
It was nice when AT&T would give yearly upgrades to people that had a bill that was over a certain amount. Verizon used to do this years ago but they got rid of it even before AT&T. I do think that AT&T is probably going to lose customers to Verizon this time around. Many people stayed with AT&T because of yearly upgrades and slow 3G speeds on Verizon but they will now have an LTE iPhone which will be much faster on Verizon in many cities. AT&T might have kept more customers that are now thinking about switching if they had kept their old upgrade policy but that was their choice to make.
When my phone works, I have always felt like AT&T was superior to Verizon (I switched from Verizon when I bought the iPhone 4) but there are many times when I am standing next to someone using a Verizon iPhone and they are texting away while I am searching for signal. I still haven't made up my mind yet but I am leaning towards switching because of that not the upgrade policy since neither company offers yearly upgrades anymore.
When my phone works, I have always felt like AT&T was superior to Verizon (I switched from Verizon when I bought the iPhone 4) but there are many times when I am standing next to someone using a Verizon iPhone and they are texting away while I am searching for signal. I still haven't made up my mind yet but I am leaning towards switching because of that not the upgrade policy since neither company offers yearly upgrades anymore.
Actually, after 2 calls to Verizon CS I got a crapping out enV3 on a secondary line upgraded about 3 1/2 monts early to a iPhone 4S(it wasn't for me though
). However, they are usually pretty strict on iPhones(or any phone that is in the preorder portal).no it would be like paying company a $17,640 per year for their best car with 4 wheels. Then getting a lincoln because bmw's haven't been rolled out in your area.
All the while company b has been offering a lincoln for $12,900 per year.
Then one day company a decides to jack up their net price per year to $19440, which you decide is far too much more than company b so you use that as a materially adverse change to get out of your remaining contract with company a.
In fact it's exactly like that, if you divide the numbers by 10.
um....what?
Anything's possible. Likely? No. You'd have to pinpoint where in the terms you were guaranteed 12 month upgrades. AFAIK it was never documented in the contracts. You should have what you need to answer your own question in the terms you agreed to.
Regardless of legality, I feel this is a bad financial move for AT&T for several reasons:
1. 12 month upgrades bind people to contracts. As long as they succumb to lure of a yearly iPhone upgrade (which most do), they will be hooked forever.
2. The reason why a majority of iPhone users upgrade yearly is because selling their old phone generally covers the cost of the new phone. The decision is a no brainer if you're not losing any money. The upgrade is essentially, free.
3. Many people often have trouble deciding between two plans. The unwritten policy convinced them to go with the higher plan. In my case, I used to talk on the phone a lot more. I still kept the higher plan even though my usage dropped partially because it pushed me over that mark.
In my opinion, holding a customer until the 20th month is too close to the end of their contract and makes deflecting easier. I know many many people who always preferred Verizon, but when the Verizon iPhone finally came out, they were too addicted to their free yearly upgrades that they're still with AT&T today.
1. 12 month upgrades bind people to contracts. As long as they succumb to lure of a yearly iPhone upgrade (which most do), they will be hooked forever.
2. The reason why a majority of iPhone users upgrade yearly is because selling their old phone generally covers the cost of the new phone. The decision is a no brainer if you're not losing any money. The upgrade is essentially, free.
3. Many people often have trouble deciding between two plans. The unwritten policy convinced them to go with the higher plan. In my case, I used to talk on the phone a lot more. I still kept the higher plan even though my usage dropped partially because it pushed me over that mark.
In my opinion, holding a customer until the 20th month is too close to the end of their contract and makes deflecting easier. I know many many people who always preferred Verizon, but when the Verizon iPhone finally came out, they were too addicted to their free yearly upgrades that they're still with AT&T today.
