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ATT changes upgrade policy, apple issuing $200 refunds

letsmod

letsmod

macrumors newbie
Original poster
Jun 16, 2009
21
0
To Our Valued Apple Customer:


On June 17, AT&T announced a change to their upgrade eligibility policy
and ‘best upgrade pricing’ for qualifying iPhone 3G owners.

Based on AT&T’s updated qualification criteria, we are pleased to inform
you that you are eligible to receive a refund on your recent
iPhone 3G S purchase.

Your Order Acknowledgment and Shipment Notification emails will reflect
the original purchase price. However, Apple will issue you a refund in
the amount of $200.00, which is the difference between your original
purchase price and the new qualifying price.

Apple will process your refund in the next 5 days, and will send you an
email when this has been completed. We will process your refund based
on your original payment method. See below for details.

No additional action is needed on your part for you to receive the
refund. These activities will not impact your estimated delivery dates.

You can view the most up-to-date status of your order, including
monitoring the details of your refund, at online Order Status
<www.apple.com/orderstatus>.

Thank you for choosing Apple.

Sincerely,
Apple Online Store Team


Answers to many Apple Online Store questions can be found at
Online Help <http://store.apple.com/us/help>

Refund Details
-Credit card refunds are sent to the card-issuing bank. Please contact
the card-issuing bank with questions about when the credit will be
posted to your account.
-Apple Gift Card payments are refunded in the form of a new Apple
Gift Card. Please allow up to five business days to receive your
new Apple Gift Card via United States Postal Service (USPS) after
processing.
-Cash payments are refunded in the form of a check from Apple, which
will be mailed to your billing address.



I originaly paid $499 plus tax
 
Just got the same email. AWESOME!!!!!! :D:D:D:D

I paid with two cards though. Paid about $400 via debit, and the rest on a credit card. Wonder which will be refunded.
 
wait, so does this mean that people still under contract with the iPhone 3G can get the phone for the subsidized price?
 
weezite said:
wait, so does this mean that people still under contract with the iPhone 3G can get the phone for the subsidized price?
Click to expand...

yup. benefits everyone and anyone who complains i ask how does this negatively hurt you?

the precedent is being set and you will most likely be in same posisition next year

does this apply for EVERY 3g owner?
 
weezite said:
wait, so does this mean that people still under contract with the iPhone 3G can get the phone for the subsidized price?
Click to expand...

Only if your next available upgrade was between July and September. I think it also depends on how much you pay monthly.
 
Yeah, give us some details. What price were you originally charged for your phone?was it the $499 or the $699. Also, how much time did you have left on your contract? Details, we need details!
 
that's pretty crazy that they will do this. i did not see this coming at all.
 
jefflesh said:
Yeah, give us some details. What price were you originally charged for your phone?was it the $499 or the $699. Also, how much time did you have left on your contract? Details, we need details!
Click to expand...

Paid $499 for the 32GB. No clue how much time is left on my contract. I signed up to AT&T when I got my 3G on launch day last year but recently added two lines to my account, making it a family plan. My monthly payment was around $105 but sometimes up to $155. My last payment after changing to family plan was $420, but I think that's because of activation fees and for an included previous month.
 
Nikos said:
Paid $499 for the 32GB. No clue how much time is left on my contract. I signed up to AT&T when I got my 3G on launch day last year but recently added two lines to my account, making it a family plan. My monthly payment was around $105 but sometimes up to $155. My last payment after changing to family plan was $420, but I think that's because of activation fees and for an included previous month.
Click to expand...

Do know when your upgrade date was? The date that you could have bought the phone for the $299.
 
jefflesh said:
Yeah, give us some details. What price were you originally charged for your phone?was it the $499 or the $699. Also, how much time did you have left on your contract? Details, we need details!
Click to expand...

As per the other threads...

1. If you purchased/activated a iPhone 3G between July and Sept 30, 2008 AND
2. If your monthly bill has been >$99 per line, before taxes and excluding text messaging (I believe) for the duration THEN

AT&T has changed their standard policy from upgrading every 12 months to upgrading this Friday, which means people eligible in July, August, and September and meeting the above rules can purchase a new iPhone 3Gs starting this Friday for $199/$299.

If you're eligibility is October 1, 2009 then you're stuck with whatever date AT&T says, probably 12/2009 and after.

EDIT: there may be some exceptions to the rules, I don't work for AT&T or Apple, nor am I attempting to upgrade from my iPhone 2G so other than the above I have no idea whats going on. When in doubt call AT&T.
 
Congrats!

take your wife/girlfriend/boyfriend/husband/lifemate out to dinner with that refund!
 
well one thing

is all those twitter people and AT&T you got 48 hours are going to pat themselves on the back for it. but other then that I am amazed and thrilled. It will help justify some of the little toys I wanted. Nicely played apple I expected our phones to get though I was wishing hard though.
 
If I bought my 3G last year in July, am I eligible for this? I didn't receive an e-mail. :(
 
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