ATT changes upgrade policy, apple issuing $200 refunds

Discussion in 'iPhone' started by letsmod, Jun 17, 2009.

  1. letsmod macrumors newbie


    Jun 16, 2009
    To Our Valued Apple Customer:

    On June 17, AT&T announced a change to their upgrade eligibility policy
    and ‘best upgrade pricing’ for qualifying iPhone 3G owners.

    Based on AT&T’s updated qualification criteria, we are pleased to inform
    you that you are eligible to receive a refund on your recent
    iPhone 3G S purchase.

    Your Order Acknowledgment and Shipment Notification emails will reflect
    the original purchase price. However, Apple will issue you a refund in
    the amount of $200.00, which is the difference between your original
    purchase price and the new qualifying price.

    Apple will process your refund in the next 5 days, and will send you an
    email when this has been completed. We will process your refund based
    on your original payment method. See below for details.

    No additional action is needed on your part for you to receive the
    refund. These activities will not impact your estimated delivery dates.

    You can view the most up-to-date status of your order, including
    monitoring the details of your refund, at online Order Status

    Thank you for choosing Apple.

    Apple Online Store Team

    Answers to many Apple Online Store questions can be found at
    Online Help <>

    Refund Details
    -Credit card refunds are sent to the card-issuing bank. Please contact
    the card-issuing bank with questions about when the credit will be
    posted to your account.
    -Apple Gift Card payments are refunded in the form of a new Apple
    Gift Card. Please allow up to five business days to receive your
    new Apple Gift Card via United States Postal Service (USPS) after
    -Cash payments are refunded in the form of a check from Apple, which
    will be mailed to your billing address.

    I originaly paid $499 plus tax
  2. Nikos macrumors 68000


    Nov 20, 2008
    New York
    Just got the same email. AWESOME!!!!!! :D:D:D:D

    I paid with two cards though. Paid about $400 via debit, and the rest on a credit card. Wonder which will be refunded.
  3. TheMBC macrumors 6502

    Jun 14, 2008
  4. weezite macrumors regular

    Jul 15, 2008
    wait, so does this mean that people still under contract with the iPhone 3G can get the phone for the subsidized price?
  5. dukebound85 macrumors P6


    Jul 17, 2005
    5045 feet above sea level
    yup. benefits everyone and anyone who complains i ask how does this negatively hurt you?

    the precedent is being set and you will most likely be in same posisition next year

    does this apply for EVERY 3g owner?
  6. Nikos macrumors 68000


    Nov 20, 2008
    New York
    Only if your next available upgrade was between July and September. I think it also depends on how much you pay monthly.
  7. jefflesh macrumors newbie

    Jun 9, 2009
    Yeah, give us some details. What price were you originally charged for your phone?was it the $499 or the $699. Also, how much time did you have left on your contract? Details, we need details!
  8. medicvz macrumors member

    Jun 14, 2009
    Very well done Apple... makes up for holding my new S-series hostage in Kentucky.... Very very well done....
  9. weezite macrumors regular

    Jul 15, 2008
    that's pretty crazy that they will do this. i did not see this coming at all.
  10. Nikos macrumors 68000


    Nov 20, 2008
    New York
    Paid $499 for the 32GB. No clue how much time is left on my contract. I signed up to AT&T when I got my 3G on launch day last year but recently added two lines to my account, making it a family plan. My monthly payment was around $105 but sometimes up to $155. My last payment after changing to family plan was $420, but I think that's because of activation fees and for an included previous month.
  11. Clusty macrumors regular

    Dec 22, 2006
    Do know when your upgrade date was? The date that you could have bought the phone for the $299.
  12. xyion1 macrumors regular

    Oct 26, 2007
    As per the other threads...

    1. If you purchased/activated a iPhone 3G between July and Sept 30, 2008 AND
    2. If your monthly bill has been >$99 per line, before taxes and excluding text messaging (I believe) for the duration THEN

    AT&T has changed their standard policy from upgrading every 12 months to upgrading this Friday, which means people eligible in July, August, and September and meeting the above rules can purchase a new iPhone 3Gs starting this Friday for $199/$299.

    If you're eligibility is October 1, 2009 then you're stuck with whatever date AT&T says, probably 12/2009 and after.

    EDIT: there may be some exceptions to the rules, I don't work for AT&T or Apple, nor am I attempting to upgrade from my iPhone 2G so other than the above I have no idea whats going on. When in doubt call AT&T.
  13. weezite macrumors regular

    Jul 15, 2008
    my eligibility is october 3rd. wow, that really sucks.
  14. marksman macrumors 603


    Jun 4, 2007

    take your wife/girlfriend/boyfriend/husband/lifemate out to dinner with that refund!
  15. letsmod thread starter macrumors newbie


    Jun 16, 2009
  16. Mr. Giver '94 macrumors 68000

    Mr. Giver '94

    Jun 2, 2008
    How does the >99$ thing work for family plans???:confused:
  17. Rodimus Prime macrumors G4

    Rodimus Prime

    Oct 9, 2006
    basicly what is happening is Apple is sucking up the cost. ATT is not paying a penny for it.
  18. labman macrumors 604


    Jun 9, 2009
    Mich near Detroit
    well one thing

    is all those twitter people and AT&T you got 48 hours are going to pat themselves on the back for it. but other then that I am amazed and thrilled. It will help justify some of the little toys I wanted. Nicely played apple I expected our phones to get though I was wishing hard though.
  19. Anthony T macrumors 6502a

    Jul 10, 2008
    If I bought my 3G last year in July, am I eligible for this? I didn't receive an e-mail. :(

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