ATT DSL Connection issue

Discussion in 'Mac Basics and Help' started by imtnbike, Jan 18, 2010.

  1. imtnbike macrumors newbie

    Joined:
    Apr 10, 2009
    #1
    Hello,

    I have called both Apple and ATT to address an inconsistent DSL connection with my iMac. Paying for highest speed available and at times it's blazing fast and other times, it's quicker to go to the library to look up the info!
    Just wondering if anyone else has experienced this and if there were any possible solutions to get it more consistent.

    Moved iMac from across the room to do a direct connect to the modem - 2Wire Gateway. ATT did replace the modem / did a line test - all is good there (taking their word for it). Have only changed the network setting - configure ivP6 to off - read about it on another forum. Seemed to work for a while but the connection quickly went back to it's old games.

    Running Max OS X v10.5.8 / 2.66 ghz intel core 2 duo...if that helps...

    I have a basic computer knowledge but don't even know what one would have to know about my setup to analyze what could be the issue or what to change to see if it solved the problem. As most posts plea - any help is welcomed and greatly appreciated!

    Take care,
    Paul
     
  2. Maxpilot macrumors member

    Joined:
    Jun 24, 2009
    Location:
    Midwest
    #2
    I have ATT UVerse with the ATT DSL highspeed internet. I do not use the wireless capabilities of the residential gateway. I turned it off. I plug my DLink 655 802.11n router into the residential gateway and find it much faster.

    You will not be able to get the full speed that you are paying for due to losses common with DSL. I am paying the the 18gig but get about 12 to 16. I have complained to ATT too. Cox highspeed internet is a little faster (at the same advertised speed).
     
  3. CubeHacker macrumors 65816

    CubeHacker

    Joined:
    Apr 22, 2003
    #3
    First thing to do is to run a speed test at a place such as www.speedtest.net.
    If that indeed shows very poor speeds, then the next thing to do is to see if the computer is the problem or the DSL itself. If you have another computer, connect it to your router and see if thats the problem. If its still slow, then its your DSL and/or router. If its fast, then its your Mac.
     

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