Att Etf

Discussion in 'iPhone' started by gigapocket1, Sep 13, 2009.

  1. gigapocket1 macrumors 6502a

    Joined:
    Mar 15, 2009
    #1
    Im moving basically to the middle of no where. Ive been here for about a month.. We have 3 lines on our account and all the lines are iPhones.. But the service in this is really really horrible... Is that a reason for free termanations. I mean i dont get 3g.. Very low edge.. Drop about 5-7 calls a day.. and no data..
     
  2. dukebound85 macrumors P6

    dukebound85

    Joined:
    Jul 17, 2005
    Location:
    5045 feet above sea level
    #2
    if they cant provide service, then they cant hold you to a contract

    a contract has two sides

    you agree to pay for service. if they cant provide service, they are not upholding thier side of the agreement and therefore you are not required to pay


    go to att and talk to them
     
  3. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #3
    Yes but he is moving to a no service area. He had service where and when he signed the contract. This would be one for AT&T to decide.
     
  4. nateo200 macrumors 68030

    nateo200

    Joined:
    Feb 4, 2009
    Location:
    Northern District NY
    #4
    Get one of those picocells from AT&T. I thought you could get them free if you complained about bad service. The picocell plugs into a broadband router/modem and gives you GSM/UMTS service within your house kind of like wifi. Speaking of wifi why can't you make calls over wifi like a blackberry?!?
     
  5. gigapocket1 thread starter macrumors 6502a

    Joined:
    Mar 15, 2009
    #5
    Theirs to many phones thats going to be transferred over to try to use the femtocell.. Internet here is extremly.. extremly slow...
     
  6. goosnarrggh macrumors 68000

    Joined:
    May 16, 2006
    #6
    As a matter of fact, this may actually be one of those cases that's spelled out very clearly by your contract with AT&T.

    If you are roaming on a non-AT&T domestic network for more than 40% of your monthly anytime minutes (up to a max of 750 minutes) in both of two consecutive billing periods, or 50% of your monthly text message allotment (up to a max of 3000 messages) in both of two consecutive billing periods, or 20% of your monthly data allotment (up to a maximum of 24 MB) in one billing period, AT&T will have the option of restricting your off-network usage or switching you over to a plan that charges a premium for off-network usage. Before AT&T can take either of those corrective measures, they have to notify you of the situation, and you have the option of discontinuing the contract immediately. That's in the contract - and in such circumstances, the ETF typically does not apply.

    Outside the scope of the contract, AT&T has some policies that may be beneficial to you. For example, in general, if you can provide proof that you have moved to an area where there simply isn't any service at all (eg. by faxing a letter from your employer, or copy of a utility bill showing your new address) AT&T will also allow you to discontinue the service immediately without penalty. That, as stated above, is up to AT&T to decide, since it is not a contractual requirement. But it's not like they'll just be flipping a coin or leaving you up to the whims of the particular CSR you're talking to -- they actually have a policy telling the CSRs how to deal with such situations.
     
  7. dalejrsfan macrumors newbie

    Joined:
    Jul 10, 2009
    #7
    LOL Thats a good one! They have to provide service to them no matter where they live!
     
  8. Outrigger macrumors 68000

    Outrigger

    Joined:
    Dec 22, 2008
    #8
    No one here can tell you definitively whether or not there will be ETF. Bottom line, call ATT since they will be the one to decide.
     
  9. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #9
    Why not call ATT and explain it to them? You may or may not be charged but you'll only find out by asking them. Any thing here, is pure speculation.
     

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