ATT is very nice and has some very nice support reps.

Discussion in 'iPhone' started by Hummer, Jan 7, 2008.

  1. Hummer macrumors 65816

    Hummer

    Joined:
    Feb 3, 2006
    Location:
    Queens, New York NY-5
    #1
    That is all. If that reassured anyone, that is all I wanted to do. I just had one of the best (even though very long) experiences with ATT support and I ended up with my minutes reset and the extension of my service month for this month.

    If anyone is wondering what the problem was, me porting my number basically kicked me off as a customer. My ported number was recognized as a brand new unactivated number by the system so I was being forced to do the whole initial payment and register thing again. I have a pre-paid iphone and apparently they don't get many requests to port for prepaid iPhones.
     
  2. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #2
    Good to know...

    thanks. I went through the same process with my Family Unlimited Text Pkg. and they got it squared away in the end. :cool:
     

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