ATT order status says error??

[readerbreader]

My order status says there is an order...what should i do?

 

[iBLAKEE]

My order status says there is an order...what should i do?

Call AT&T and see what the problem is. But how are you even getting in to check your order status?

 

[readerbreader]

https://www.wireless.att.com/order_status/

i selected "Order Number" then entered the number, then zipcode and the image code thing.

 

[dojoman]

https://www.wireless.att.com/order_status/

i selected "Order Number" then entered the number, then zipcode and the image code thing.

When did you place the order? I ordered about 2 hrs ago and getting the same error message.

 

[readerbreader]

i did 2 hours ago also

 

[gadgetfreaky]

What do you mean "my order says there is an order?"
do you mean an error?

 

[iBLAKEE]

I keep getting an error when I'm trying to type in the info to track the package.

 

[gadgetfreaky]

I keep getting an error when I'm trying to type in the info to track the package.

what error?

 

[dojoman]

what error?

This one.

 

[njd911]

This one.

I'm getting the same thing. Did you get a email to confirm your order (I still have not)?

 

[og1]

was it a premier order? if so try here https://www.wireless.att.com/business/order_status

 

[gadgetfreaky]

I have that same error. I don't know what it means.
I called 611 and they said "if you ordered in the last 6-8 hours" call back in 1 hour.

The fact is I ordered once at 11 and I got worried when I saw nothing and ordered again around 2ish. So I don't really know.

It's AT&T so I may have 2 orders, one order and once cancelled, or both cancelled. I printed out my orders tho. And if all else fails there is an AT&T store under my house. (seriously)

 

[terrimac]

Did you try using your wireless number instead of the order number? Just a thought.

 

[readerbreader]

I'm in the same boat. ordered at 1:15, printed the receipt, and tried to call with no luck. they told me to call again. I'm worried because it has not charged my card, and i have received no email.

 

[johnparjr]

My order says Attention the wife's order says processing so who know?

 

[nickarate]

I'm in the same boat. Have gotten email but I get that same error. I'm switching from Verizon w/ 4 phones ordered.

 

[readerbreader]

have they charged your credit card yet?

 

[dojoman]

was it a premier order? if so try here https://www.wireless.att.com/business/order_status

Thank you. Now I can see my order.

 

[dojoman]

I'm getting the same thing. Did you get a email to confirm your order (I still have not)?

I got my email 5 min later. anyway I'm able to see it after logging in with premiere link.