Being a Premier customer restricts me to ordering phones with ATT's premier website directly, cannot go through 3rd party stores like Apple, Walmart, best buy etc.. I wouldn't be upset if ATT handled it's Premier customers in a normal fashion but I think we get worst service than standard retail customers. I stayed up till 2AM to order 2 iPhone 6 phones. Refreshing premier homepage an hour before to make sure I was 1st to grab it. By the time I got into the site and order complete it was about 40mins. Initial email had 9/19 but order status next day on 1 phone says 10/13 to 10/31 and the 2nd Phone is still pending conformation. These are the 4.7 models (not the + version). When I talked with Premier support today they weren't helpful and couldn't even pull the order up for the phone still in Pending confirmation status. In the meantime Apple was still adverting 9/19 delivery dates and I could not take advantage. This is "Premier" service with aTT. Make your customer stay up till 3AM in the morning only to screw them over. I ended up ordering a Unlocked Tmobile phone from Apple ($650). It should arrive 7-10days, if not one of them will get returned but I hate to resort to this ordering multiple places and returning one.