So you have not been disappointed with service being on a lower tier? No issues?I had AT&T postpaid for over 15 years. Ported to their prepaid plans 4 years ago. Completed the process at an AT&T corporate store. If using a store, you must use a corporate store rather than an authorized retailer. I have never had a problem with the service and have changed plans using their online website. Like another poster, I purchase prepaid phone cards from Target online when they are on sale - saving money and taxes. I will never go back to postpaid. That is a racket.