ATT refurbs be careful...

Discussion in 'iPhone' started by rxl125, Mar 29, 2008.

  1. rxl125 macrumors regular

    Joined:
    Apr 15, 2006
    #1
    I bought one, and it was pretty used I think... Took it back to apple and they gave me a new one no questions asked... They said they have been having that happen with att refurbs..

    Another interesting thing is my phone was still registered to the previous buyer... I have to call apple to get my warranty changed.
     
  2. hexonxonx macrumors 601

    Joined:
    Jul 4, 2007
    Location:
    Denver Colorado
    #2
    When you exchange your iPhone at Apple as you have done, you still get a refurb. The difference with Apple is, is that they replace the complete case, screen and all with a brand new case so that the iPhone looks brand new. It appears that AT&T refurbs are using the original casing and that they just repair the iPhone and sell it as refurb.
     
  3. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #3
    Did you buy online or stop-in at one of the AT&T Corporate Stores? :cool:
     
  4. rxl125 thread starter macrumors regular

    Joined:
    Apr 15, 2006
    #4

    online
     
  5. intoxicated662 macrumors regular

    Joined:
    Feb 29, 2008
    #5
    well, it's a risk you take and also take into consideration the price difference
     
  6. nickspohn macrumors 68040

    nickspohn

    Joined:
    Jun 9, 2007
    #6
    Not all the time.


    I was having issues with my iPhone that i bought on June 29th, and i took it in and they gave me a new one. This was in like the 2nd week of January, and it was made the last week of December.
     
  7. Dorfdad macrumors 6502

    Joined:
    Oct 26, 2007
    #7
    Im not sure many of you now this, but you can request to open it up and check it out BEFORE you buy it! I did this before I got mine 2 weeks ago!
     
  8. nickspohn macrumors 68040

    nickspohn

    Joined:
    Jun 9, 2007
  9. r6girl Administrator/Editor

    r6girl

    Staff Member

    Joined:
    Sep 6, 2003
    Location:
    Massachusetts
    #9
    the at&t refurb i bought (from a physical store in the northeast) is flawless - no scratches, wear, or any other signs it was ever used before. so, there is hope in getting a clean/unmarked one from at&t...
     
  10. chrismac00 macrumors 6502a

    Joined:
    Dec 17, 2007
    #10
    I bought a refurb 8GB iPhone from my local AT&T store 2 weeks. I've been having many issues with the multitouch and it keeps freezing. Some of my keys on the keyboard are so hard to touch that I have to press very hard. I called Apple today and I'm either sending it in to service or going to the Apple Store.
     

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