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caligurl

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Jun 8, 2009
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So I called AT&T to ask a question about my installment and they wanted me to set up a pin. They sent a code, but I said I didn't want to put a code, cuz I had read that it makes preordering a nightmare.

I'll be ordering on APPLE and I have AT&T.... should I call back and get a pin? Or leave the account as is with no pin?

("funny" that I just talked to them a couple weeks ago and they looked at my account with no pin)
 
So I called AT&T to ask a question about my installment and they wanted me to set up a pin. They sent a code, but I said I didn't want to put a code, cuz I had read that it makes preordering a nightmare.

I'll be ordering on APPLE and I have AT&T.... should I call back and get a pin? Or leave the account as is with no pin?

("funny" that I just talked to them a couple weeks ago and they looked at my account with no pin)

You can set your pin on att.com
 
I don’t think you need your account pin, just the one they text you to verify your phone. I could be wrong, though.
 
Att sends you a Pin number that you have to type in. Its a one time code. If I use my iPad it ask for it when i try to order a new phone. If I use the Apple Store app on my iPhone to order, it bypasses the code part, makeing things much faster. I called Att and it cannot be removed.
 
The pin is seriously just an extra headache, especially with regards to preordering through Apple Store app when every second already counts. I understand why they do it, but it’s not necessarily beneficial either. Just my opinion.

I had one, but disabled it last year.
 
The pin is seriously just an extra headache, especially with regards to preordering through Apple Store app when every second already counts. I understand why they do it, but it’s not necessarily beneficial either. Just my opinion.

I had one, but disabled it last year.

Right!!!!!!??????

I just didn't know if I should just let them add an account pin (so I should call them back) or if I should just do the send one time pin?

also.... I can't remember... do I use my SSN on my phone and hubby's on his? or his on both phones since our ATT account is in his name?
 
Right!!!!!!??????

I just didn't know if I should just let them add an account pin (so I should call them back) or if I should just do the send one time pin?

also.... I can't remember... do I use my SSN on my phone and hubby's on his? or his on both phones since our ATT account is in his name?
His last 4 if the account is under his name.
The pin is only 1 per account.
 
Right!!!!!!??????

I just didn't know if I should just let them add an account pin (so I should call them back) or if I should just do the send one time pin?

also.... I can't remember... do I use my SSN on my phone and hubby's on his? or his on both phones since our ATT account is in his name?

With preorders in less than 10 hours, I wouldn’t risk adding a pin. Not worth the headache and risk. Just add it afterwards.
 
You don't want a "PIN", you want a security passcode added on AT&T. This is actually faster then waiting for the 6 digit one-time text that you get during the ordering process when you do the Carrier check.

If you have a passcode set on AT&T. You just enter it instead of waiting for the SMS Txt that can be delayed do to the Volume requests that are also waiting on the Apple SMS Gateway.

Link: https://www.att.com/esupport/article.html#!/wireless/KM1051397

Dave
 
You don't want a "PIN", you want a security passcode added on AT&T. This is actually faster then waiting for the 6 digit one-time text that you get during the ordering process when you do the Carrier check.

If you have a passcode set on AT&T. You just enter it instead of waiting for the SMS Txt that can be delayed do to the Volume requests that are also waiting on the Apple SMS Gateway.

Link: https://www.att.com/esupport/article.html#!/wireless/KM1051397

Dave

I don't have one set (per the steps in your link) but did a test run earlier and it did require a 6 digit PIN via text message. i want that off.

*edit

i just added a 4 digit PIN on my att account and did another test run to purchase the iPhone 8. it still requested for a 6 digit pass code apple texted me.
 
see my edited post. i did and still received the prompt for the 6 digit pass code that was texted to me.

I think that you need to setup a permanent account PIN / passcode with AT&T. When I do a dummy order for a Verizon iPhone 8 it prompts me for a PIN (which I setup a long time ago.) I don’t need to wait for a text message since the PIN is already setup with Verizon.
 
I don't have one set (per the steps in your link) but did a test run earlier and it did require a 6 digit PIN via text message. i want that off.

*edit

i just added a 4 digit PIN on my att account and did another test run to purchase the iPhone 8. it still requested for a 6 digit pass code apple texted me.
What are you using to order? Apple.com, iOS app?
 
A pin is helpful as a security feature. Anyone with the right information can just call in and make changes to your account but if they don't know the pin they can't get access.
 
Ahh... A PIN isn't required when using the iOS app on an iPhone.

yeah just did a test run on the app and didn't ask me. may be the way to go then. no way in heck i want to wait to receive a PIN to move forward with the purchase.
 
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You don't want a "PIN", you want a security passcode added on AT&T. This is actually faster then waiting for the 6 digit one-time text that you get during the ordering process when you do the Carrier check.

If you have a passcode set on AT&T. You just enter it instead of waiting for the SMS Txt that can be delayed do to the Volume requests that are also waiting on the Apple SMS Gateway.

Link: https://www.att.com/esupport/article.html#!/wireless/KM1051397

Dave

100% correct. You have to enter a code either way (maybe not on the iPhone you’re actually upgrading) so I want to type in a quick 4 digit number, rather than waiting for a text that might never come due to the high volume. I do this every time and it works great.

A pin is helpful as a security feature. Anyone with the right information can just call in and make changes to your account but if they don't know the pin they can't get access.

Agreed!! I was going through a divorce about 10 years ago and my ex was able to wreak all kinds of havoc on my account posing as “me” until I set a passcode.
 
Good call guys! I had a passcode but was getting text notifications. Turned that off and now I can just enter my 4 digit code. Woot! Tested and working on Apple.com.
 
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