Att return policy with Apple.com order.

[imlynxy]

I know that you can return iphone 14 days back in order to reverse your 2-year Att contract. When these 14 days start? When I order iphone at apple.com, when they ship iphone, when I get it?

I asked 3 guys in apple store and got 3 different answer. I asked 3 guys in Att store - same story. I called att and have the same story. Most of them said:"I believe...."

 

[samven582]

you have 30 days to return your iPhone not 14 days.

 

[Jamesesesesess]

I would assume the day it arrives/you activate it, no? The 30 day return policy is there so you have 30 days to decide if you want to keep it or not.

 

[imlynxy]

thank you. my att OLAM shows that my contract ovet 09/14/2012 (two years after I preordered my iphone), that's why I had that question.

 

[ANMA dojo]

I know that you can return iphone 14 days back in order to reverse your 2-year Att contract. When these 14 days start? When I order iphone at apple.com, when they ship iphone, when I get it?

I asked 3 guys in apple store and got 3 different answer. I asked 3 guys in Att store - same story. I called att and have the same story. Most of them said:"I believe...."

I pre-ordered midnight and received my iPhone 5 on launch day. Realized I accidently upgraded my sister's line not my own (whoops), so I went back to AT&T to return it. They told me since I bought it from the Apple website that I could ship it back or return it at an Apple Store. I returned it at an Apple Store, no hassle, no restocking fees. Since I returned the phone, I got full refund and didn't mess with my sister's available upgrade on her line.

 

[milan03]

You have 30days and you have to return to Apple not ATT.

 

[imlynxy]

I pre-ordered midnight and received my iPhone 5 on launch day. Realized I accidently upgraded my sister's line not my own (whoops), so I went back to AT&T to return it. They told me since I bought it from the Apple website that I could ship it back or return it at an Apple Store. I returned it at an Apple Store, no hassle, no restocking fees. Since I returned the phone, I got full refund and didn't mess with my sister's available upgrade on her line.

Thanks, ANMA dojo, I think, I'm going to return mine. I see no reason to stay with ATT any longer. I can afford it, but I cannot support it. I have an unlocked iphone 4s with 1.1 year AC+ left on it and going to switch to Straight Talk.

 

[mattopotamus]

I pre-ordered midnight and received my iPhone 5 on launch day. Realized I accidently upgraded my sister's line not my own (whoops), so I went back to AT&T to return it. They told me since I bought it from the Apple website that I could ship it back or return it at an Apple Store. I returned it at an Apple Store, no hassle, no restocking fees. Since I returned the phone, I got full refund and didn't mess with my sister's available upgrade on her line.

that is good to know. I am shocked that apple would take a return from another company. That would be like buying a tv from bestbuy and returning it to the manufacture for a full refund....

 

[imlynxy]

that is good to know. I am shocked that apple would take a return from another company. That would be like buying a tv from bestbuy and returning it to the manufacture for a full refund....

If you've bought from Apple it goes back to Apple with no restoking fee, if Att -> goes to Att, but they want 36 dollars restocking fee.

 

[mattopotamus]

If you've bought from Apple it goes back to Apple with no restoking fee, if Att -> goes to Att, but they want 36 dollars restocking fee.

I definitely misread the post I quoted. I thought he returned an AT&T phone to apple.