ATT&T CS Thoughts

Discussion in 'iPhone' started by jrock2004, Jul 15, 2009.

  1. jrock2004 macrumors 6502

    Joined:
    May 4, 2008
    Location:
    PA
    #1
    I was trying to find a good thread to put this in but I could not see one that fit. On these boards lately people have been complaining up a storm about the 3GS and the issues with customer service support. Now guys put yourself in their shoes and think a minute. These guys get into work and are getting the same calls over and over again about stupid stuff with this. When is MMS going to work or something is weird with my iPhone.

    I mean I do realize that some of these posters are right and the CS is wrong but you got to give these people a break. Hey you never know it might be someone in training you are talking too or it is their first day on the phone. If you believe they are miss informing you then either ask to speak to a manager or hang up and call again.

    Some people need to put their self on the other side and you start taking calls from people asking everything question imaginable and lets see how good you sound on the phone.

    LOL watch I am going to get flamed lol :)
     
  2. -aggie- macrumors P6

    -aggie-

    Joined:
    Jun 19, 2009
    Location:
    Where bunnies are welcome.
    #2
    Yes, I can see the a bright light approaching. ;)
     
  3. samcraig macrumors P6

    Joined:
    Jun 22, 2009
    #3
    The people who need to read and appreciate your post the most (meaning taking it to heart) already have a level of entitlement which precludes them from understanding anything you've written. You must work for AT&T or be a fan boy or a EVIL EMPIRE APOLOGIST lol.

    I agree with you 100 percent. And anyone that flames you is simply showing their lack of empathy.
     
  4. MavsX macrumors member

    MavsX

    Joined:
    Jun 18, 2009
    #4
    boo this man!!!!!!!!


    booooooooooooooooooooooooo
     
  5. serialtoon macrumors 6502a

    serialtoon

    Joined:
    Jul 1, 2009
    Location:
    Long Beach
    #5
    Smithers, are they saying boo?
    No sir they are saying Booo-urns.....booo-urns.
    :D
     
  6. lorductape macrumors 6502

    lorductape

    Joined:
    Jun 23, 2006
    Location:
    t3h usa
  7. renewed macrumors 68040

    renewed

    Joined:
    Mar 24, 2009
    Location:
    Bemalte Blumen duften nicht.
  8. calvy macrumors 65816

    Joined:
    Sep 17, 2007
    #8
    LOL. AT&T Services, Inc deposits money into my bank account twice a month, so I'm getting a kick out of this reply.
     
  9. -aggie- macrumors P6

    -aggie-

    Joined:
    Jun 19, 2009
    Location:
    Where bunnies are welcome.
    #9
    Haven't you heard? They're adding a T for when they add tethering.
     
  10. samcraig macrumors P6

    Joined:
    Jun 22, 2009
    #10
    Dammit

    I knew we wouldn't get MMS or they would be called ATTM&T!

    Just tethering? What a rip off
     
  11. apple3g040193 macrumors 6502

    apple3g040193

    Joined:
    Jun 16, 2009
    #11
    actually im calling them right now for the 7th time because my vvm stoped working and i didnt even do any hacks im sick of this
     

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