ATT upgrade fee for a new iPhone?

[dogslobber]

Is this real? Did I really see there's a 25$ charge to replace your existing iPhone with this carrier? What sort of racket is being run here by this worthless excuse of a company?!?

 

[AlphaGuitarist]

All four major carriers do that. The good news is that this fee can be waived by calling customer service.

 

[SharepointGuy]

The good news is that this fee can be waived by calling customer service.

Your mileage may vary with this. I remember a thread during the last launch and the odds of the CS rep doing this seemed to be less than a 50% success rate.

 

[Applejuiced]

Its a bs made up fee by greedy carriers.
They charge you for doing nothing.
You receive the phone yourself and plug it to iTunes to activate it.

 

[AlphaGuitarist]

Your mileage may vary with this. I remember a thread during the last launch and the odds of the CS rep doing this seemed to be less than a 50% success rate.

The last couple of times I upgraded through AT&T, the service reps volunteered to waive the fee before I even had a chance to ask. I guess it really is a YMMV situation.