Att uses a slow boat to china on return phones shipped to them.

[steve knight]

man the tracking numbers don't really get scanned with this slow method it took 3 days to even get its first scan. 2 weeks later it still shows it is in the origin city. two weeks or so for my wife's phone to make it I never got a text now I have to contact att to see if they got it. even hers does not have a scan to show it was received. I sent it back on Monday the first day after it arrived and it just made it yesterday.

 

[bufffilm]

So then next time, ship it on your dime...if you think it should go faster.

 

[steve knight]

not so much faster but more reliably. the scans don't even show they arrived or even left my city. I am just worried about them not making it.

 

[bufffilm]

not so much faster but more reliably. the scans don't even show they arrived or even left my city. I am just worried about them not making it.

What comes up for the tracking number? Where is it currently?

 

[pdxmatts]

not so much faster but more reliably. the scans don't even show they arrived or even left my city. I am just worried about them not making it.

I know how you feel. They do use the slowest shipping method. After you drop off at the PO, it sits there with others until the shipper picks it up, could take days. It will get there eventually but it could take up to 15 days or more and then needs to be processed by ATT. You have to be patient and just keep checking. It will get there, just will be very slow. I will never ship mine again with their service and just take it in to a store or pay myself for faster reliable service like USPS Priority mail with signature confirmation just to be safe.

 

[steve knight]

yep.its been but OI never got the text but I was restoring my phone several times the day my wife got hers.

 

[steve knight]

What comes up for the tracking number? Where is it currently?

till shows it is here in Portland. my wifes shows it was on the way. but neither have a arrived scan.