ATT voicemail: New iPhone 3G voicemail issue

Discussion in 'iPhone Tips, Help and Troubleshooting' started by pdxrj, Jul 11, 2008.

  1. pdxrj macrumors newbie

    Joined:
    Jul 11, 2008
    #1
    I got my 16gb iphone blk this morning (6th place in line at Apple-PDX:) -

    However, besides other issues - I was unable to use voicemail menu after system activation :mad:

    Symptom: When u press 'voicemail' menu then nothing happens.

    Solution: ATT store rep suggested calling 611 - I was forwarded on to a 2nd level iphone specialist and he knew about this issue already. He mentioned that several people have called already -

    For some system glitch the voicemail is not getting setup automatically.

    Steps to resolve:

    1) Turn OFF your phone.
    2) Dial 1-253-709-4025...this is the ATT voicemail setup backdoor line
    3) Complete setup and press * at end to exit.
    4)You can now ask a friend or call your cell and leave a voice mail.
    5) Turn ON your phone and Goto iPhone voicemail.....should be ready for use.

    Good luck!
     
  2. marksman macrumors 603

    marksman

    Joined:
    Jun 4, 2007
    #2
    I had the same problem. I just kept pushing the freaking voicemail button over nd over.

    Finally it told me I had the wrong password and prompted me for one and then everything was fine.

    I think it is having trouble connecting at first. So just keep trying over and over.
     
  3. ramblintoad macrumors member

    Joined:
    Jun 9, 2008
    #3
    You don't have to call that number. Just call your own number and you go right to voicemail.
     
  4. spencers macrumors 68020

    spencers

    Joined:
    Sep 20, 2004
    #4
    Sweet. That did the trick!
     

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