ATT was up and I ordered a 6s

Discussion in 'iPhone' started by Steve686, Sep 11, 2015.

  1. Steve686 macrumors 68030

    Steve686

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    #1
    The ATT website was up for several minutes allowing me to use an upgrade on my second line to complete a 6s transaction.

    The thing is I accidentally ordered just a 6s. I have gotten an order number and the tabs at the top of the order confused me for a second.

    Screen Shot 2015-09-12 at 2.51.02 AM.png
     
  2. Steve686 thread starter macrumors 68030

    Steve686

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    #2
    I need to cancel and order a 6s Plus. Fuuuuuuuuuuuuuu
     
  3. segrobja macrumors regular

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    #3
    I was just about to do it on the AT&T App, then it started asking me to do a credit check for an upgrade when I already have an account...
     
  4. Steve686 thread starter macrumors 68030

    Steve686

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    #4
    Damn.

    I already cancelled the order through the email I received. I hope my cancellation clears so I can use my upgrade when the site is back up, or I will open a new line and cancel my extra line which I did the 6s on.
     
  5. Steve686 thread starter macrumors 68030

    Steve686

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    #5
    Ok.

    email says immediate reinstatement up upgrade. oops. actually doesn't say IMMEDIATE. hmmmmm
    Screen Shot 2015-09-12 at 2.59.52 AM.png
     
  6. Steve686 thread starter macrumors 68030

    Steve686

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    #6
    I can confirm that my upgrade was indeed immediately reinstated letting me order a 6s Plus.

    Also, to note, I actually had the Apple Store App come alive and did it through that system. NEXT was available and it seems Apple and AT&T have really worked out the kinks that used to exist between their websites while accessing cellular accounts.

    To date, the EASIEST online ordering experience I have had with both parties.

    Kudos!
     
  7. 960design macrumors 68000

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    #7
    Not so easy here...
    Cannot even upload a screenshot of Unable to retreive AT&T account information. Try again.

    Meh...
     
  8. engelke2010 macrumors 6502a

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    #8
    When people were writing that they were able to order through AT&T, I tried through my AT&T app. It already gave a shipping date of mid October! I'm glad I got through so easy with the Apple app! Easiest order ever! Just one small hiccup!
     
  9. Hello... macrumors 6502a

    Hello...

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  10. joshcls macrumors 6502

    joshcls

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    #10
    Was able to create a new account with 3 lines and order 3 devices with no problems via att.com
     
  11. joshcls macrumors 6502

    joshcls

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    #11
    Estimated ship date of the 24th, with overnight shipping... we'll see if that actually happens. I'm not hopeful.
     
  12. Steve686 thread starter macrumors 68030

    Steve686

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    #12
    Do you mean you can't login to your account or you ordered and can't retrieve the order info?
     
  13. My Precious macrumors newbie

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    Jul 25, 2012
    #13
    Ugh, I've been trying to order for the last 15 minutes, but the estimated ship date says October 16-23rd! ???? Ugh, damn ATT!
     
  14. Steve686 thread starter macrumors 68030

    Steve686

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    #14
    You're more than likely good.

    Didn't read anything about component problems this year for the 6s series and Apple has had another year to mete out supply chains and manufacturing problems that hindered the 6 last year.

    3 new lines? As in, you opened a whole new account?
     
  15. Tikatika, Sep 12, 2015
    Last edited: Sep 12, 2015

    Tikatika macrumors 6502

    Tikatika

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    #15
    Placed order at 12:02am. It messed up with wrong storage. Cancelled order. Eligibility restored. Placed new order 6S Rose Gold 64gb. Done.
     
  16. Steve686 thread starter macrumors 68030

    Steve686

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    #16
    Try the Apple Store App? The Apple website is up on my iMac, but not on my MBP.

    Wonder if that is because I am running El Capitan on the iMac? heheh
     
  17. sqa4life macrumors regular

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    Jun 27, 2011
    #17
    same here
    Ordered a 6S+ 64GB space gray.
    Estimated ship dates: October 16, 2015 - October 23, 2015 :)

    took a few tries though
     
  18. Steve686 thread starter macrumors 68030

    Steve686

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    #18
    Awesome! Incredible how fast it reinstates now. I remember with the 5 and 5s a few stories of people waiting WEEKS to get their upgrade eligibility back. I was damn nervous when I realized I ordered the wrong model.

    Like I said. Easiest EVER online order from the partnership between ATT and Apple since I ordered on ATT first, cancelled, then ordered on Apple.
     
  19. joshcls macrumors 6502

    joshcls

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    #19
    Yes. Not sure why everyone is so shocked by this haha.
    We jumped shipped from T-mobile...
     
  20. Steve686 thread starter macrumors 68030

    Steve686

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    #20
    Optimistic that orders are being given "safe" estimates and deliveries will be much quicker than stated.
     
  21. My Precious macrumors newbie

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    Jul 25, 2012
    #21
    Hmmm. Yeah, that Oct 16th date isn't making me feel uncomfortable! Only 30 minutes into the event too?!?!?!

    I'd order through Apple Site, but the 2-year contract route isn't an option. Darn ATT site, no matter what option I selected, shipping wasn't until October 16th.
     
  22. Steve686 thread starter macrumors 68030

    Steve686

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    #22
    Good deal! Hopefully since you have opened a new account, there won't be the dreaded "sorry, your order has been cancelled" email that I believe some people received because there was a two phone limit per account.

    Can someone verify the cancellations in the past?
     
  23. sqa4life macrumors regular

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    #23
    If they don't ship sooner, I'll cancel. They won't get my money!
     
  24. Steve686 thread starter macrumors 68030

    Steve686

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    #24
    For the most part, not including the Apple Watch debacle, Apple delivers sooner than estimates.
     
  25. 960design macrumors 68000

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    #25
    El Capitan, Safari fail. iPad Apple Store success in seconds. Estimated arrival 9/25. New leather case arrival 9/21.
     

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