"Please find attached our logo. The text for the advert will follow shortly". (note the .bmp format). This nearly made me laugh as much as when I had a client ask if there were any limits on colour and I said "Yes, you may only use Pantone Warm Red, Pantone Reflex Blue and Black." The artwork that followed was full colour with a red car, a blue car and a black car on it. Sometimes all you can do is laugh (or cry).