I really like my Kensington trackball #64325 and was bummed when yesterday, after putting a new hard drive in my mid-2010 MacBook Pro found out that Kensington had stopped making the driver for 10.6.8 available anymore.
I phoned Kensington, got disconnected after 5 min, phoned back and a tech who could barely speak English told me he'd send me the driver in the next 5 min. Twenty min later with no driver received I phoned back again (each time doing the painful name, email, phone number routine to a person I couldn't understand) and another tech told me that the old driver I needed was no longer available. I told her that that was untrue and that I knew they had that driver there. She said no and asked if I wanted to talk to her supervisor, which I did. He told me yes they had the driver and he would send it to me and he did. That took about an hour. I had, before phoning Kensington, searched for quite awhile for the driver online to no avail.
So I have the driver (it's 2.8 MB for the compressed version or 3 MB for the uncompressed) for 10.6.8 and would like to post it here for the next guy. How do I attach it to a post here?
I phoned Kensington, got disconnected after 5 min, phoned back and a tech who could barely speak English told me he'd send me the driver in the next 5 min. Twenty min later with no driver received I phoned back again (each time doing the painful name, email, phone number routine to a person I couldn't understand) and another tech told me that the old driver I needed was no longer available. I told her that that was untrue and that I knew they had that driver there. She said no and asked if I wanted to talk to her supervisor, which I did. He told me yes they had the driver and he would send it to me and he did. That took about an hour. I had, before phoning Kensington, searched for quite awhile for the driver online to no avail.
So I have the driver (it's 2.8 MB for the compressed version or 3 MB for the uncompressed) for 10.6.8 and would like to post it here for the next guy. How do I attach it to a post here?