Attention grandfathered AT&T unlimited data customers!

[SonoViva]

I just checked my account and for some reason, after everything was activated on unlimited data on Friday, it changed to the 300MB plan TODAY for absolutely no reason. I called AT&T and the woman I spoke to was great and put in a ticket explaining the situation and requesting my unlimited back.

Just a warning. Check your data plan because mine changed inexplicably today!

 

[dlmart2]

I just checked mine.. still unlimited.

 

[iHawaii]

Mine is still unlimited... Perhaps you upgraded multiple lines and they got a wire crossed when doing it?

 

[Iphone5preorder]

Thanks. Still unlimited here.

 

[SonoViva]

Glad to hear you guys are all fine. I'm hoping it's an easy switch back for them to do for me. Some wires definitely could have been crossed, the girl I spoke to said they've been working extremely long days since Friday. Something's bound to get messed up.

 

[diamond.g]

Just checked mine, everything seems to be fine. I notice on the mobile app I am listed as having LTE Data Basic (what does that mean...)

 

[CH34P3T]

My account doesn't even show that I have a data plan...but when I do *DATA# it shows this:

Next Bill Cycle: 10/14/12
Data (MB): 264.73 of Unlimited
Data (MB): 738.65 of Unlimited (Deactivated)
Messaging: 15
Group Messaging: 46 of Unlimited

 

[andyblila]

My account doesn't even show that I have a data plan...but when I do *DATA# it shows this:

Next Bill Cycle: 10/14/12
Data (MB): 264.73 of Unlimited
Data (MB): 738.65 of Unlimited (Deactivated)
Messaging: 15
Group Messaging: 46 of Unlimited

I show no data plan either??? I have the same kind of message as you.

 

[LulzChicken]

I also get the same text as you guys do. What's up with that?

 

[Make Donuts]

I show no data plan either??? I have the same kind of message as you.

His data plan is unlimited.. Unlimited is the data plan.

 

[Clix Pix]

My Unlimited is still safe, too -- just checked my account online and also on the iPhone.

 

[andyblila]

Just got off the phone with AT&T. The unlimited data is still there, it's just taking some time for it to show up on the account. Whew!

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His data plan is unlimited.. Unlimited is the data plan.

Yeah thanks.......so do I

 

[Make Donuts]

Mines a bit of a cluster.

 

[nostresshere]

My upgraded account does not show ANY data plan. quite a few others reported that yesterday.

You can call in, or do what I do.

CHILL OUT and give it a few days to clear up.

 

[nitemare]

Image

Mines a bit of a cluster.

mine says the same thing

 

[richpuer]

Checked mine it says I have 9999GB. I think I lost the unlimited status

 

[noobinator]

Checked mine it says I have 9999GB. I think I lost the unlimited status

Lol. I'd say u will be ok.

 

[andyblila]

My upgraded account does not show ANY data plan. quite a few others reported that yesterday.

You can call in, or do what I do.

CHILL OUT and give it a few days to clear up.

Mine doesn't either. My OCD made me call lol. They said the unlimited is still there. So......you're right I should have chilled out.

 

[ixodes]

It's only natural for AT&T, Apple, Verizon, Sprint, et al to be a bit overloaded during the launch of a new iPhone. Every year the traffic increases. Being patient and allowing the systems in place to work is the best approach.

 

[itjw]

Mine was changed to the 3GB plan. It was unlimited friday and yesterday and I received NO notice. Called, they said they'd fix it. Ten minutes later, her manager could not.

She opened a ticket.

Said they'd contact me by 10/2(!). And that they'd pay for overages.

3 years no problem, now everyone is showing off their unlimited LTE and mysteriously it gets changed and is unable for regular managers to change back...

Check your plans folks.