ATV 4 acting up once a week

Ae_g

macrumors newbie
Original poster
Mar 16, 2017
2
0
Every week or so my Apple TV 4 starts acting up. I get the "dark scheme" even though I haven't changed it, and I can see some difference on the home screen compared to the real dark scheme. Even worse tho is the settings app that is completely black, no menus, just nothing.

And today the ATV didn't even change color on the home screen, but the settings app and App Store loads for a time and quits. Have already done a reset but it haven't change a thing.

Read somewhere changing to wireless connection could resolve some problems, but my router is like a meter away and I want my wireless bandwidth to be allocated to devices relying on it.

Is there something else I can do?
 

beachmusic

macrumors regular
Jan 12, 2013
201
8
St. George Island
Every week or so my Apple TV 4 starts acting up. I get the "dark scheme" even though I haven't changed it, and I can see some difference on the home screen compared to the real dark scheme. Even worse tho is the settings app that is completely black, no menus, just nothing.

And today the ATV didn't even change color on the home screen, but the settings app and App Store loads for a time and quits. Have already done a reset but it haven't change a thing.

Read somewhere changing to wireless connection could resolve some problems, but my router is like a meter away and I want my wireless bandwidth to be allocated to devices relying on it.

Is there something else I can do?

I'm seeing the same thing. Exactly as you describe. It was on a Apple TV I got from the Direct tv now offer. I just thought they must have sent out refurbed Apple tv's. Reason being the 3 Apple tv's I bought out right have had no problem.
 

Ae_g

macrumors newbie
Original poster
Mar 16, 2017
2
0
Not a restore, but a complete factory defaults. I think I have found the problem, at least for the black screens and apps bugging out, its the Ethernet, I've switched over to wifi for a couple of weeks now, haven't needed to restart it since. But wtf apple? If there is a Ethernet connection one should be able to use it.

Sorry for the late reply.