ATV 4 Content not loading

Discussion in 'Apple TV and Home Theater' started by AutomaticHaze, Jul 25, 2016.

  1. AutomaticHaze macrumors regular

    Joined:
    Aug 4, 2008
    Location:
    Texas
    #1
    Looking to see if anybody else has had this issue. My Apple TV 4 will simply not load anything. For example if I click on the app store icon or the iTunes movies icon it will show the loading animation and then finally just sit at a blank screen after it times out.

    I have googled for a few days now and I cannot seem to find any other people having this same issue. It is connected to wifi, all of my other devices are working perfectly on the same network. I have rebooted the ATV and also restored it from the device itself and set everything up again.

    When the issue started the ATV would show pictures of the movies/apps/etc it had loaded previously but any new movies or sections would be just a white box. Now that I've restored it I cannot get it to load anything at all.

    If anyone here has any insight on how to fix this I would be very appreciative!

    Thanks!
     
  2. benjitek macrumors 6502a

    benjitek

    Joined:
    Sep 23, 2012
    #2
    Reset it as a new device and if that doesn't work, contact Apple tech support.
     

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