ATV 4 Load Loop

[spacewolf]

Anyone experience this? Load a purchased TV Show by going to TV Shows and selecting one results in a load loop and the only way to get it to load is by restarting the ATV or by asking Siri to open the TV Show. BLOODY ANNOYING.

 

[benjitek]

Sounds frustrating, glad it doesn't happen with my ATV4. Maybe you need to update tvOS, or contact AppleCare...?

 

[spacewolf]

Sounds frustrating, glad it doesn't happen with my ATV4. Maybe you need to update tvOS, or contact AppleCare...?

tvOS is up to date. Has been doing it since I got it. I wouldn't bother with Apple Support unless it was completely unusable, they are useless unless you have a store nearby. Really just curious if others have this issue.

 

[benjitek]

tvOS is up to date. Has been doing it since I got it...

Did you try resetting it as a new device? If not, I'd try that -- if the issue is still present sounds like you have a defective one, probably best to exchange it.

 

[JeffPerrin]

Anyone experience this? Load a purchased TV Show by going to TV Shows and selecting one results in a load loop and the only way to get it to load is by restarting the ATV or by asking Siri to open the TV Show. BLOODY ANNOYING.

YES! I often found that the "The Walking Dead" series (for ex) would do this for new episodes if I selected the show under "Purchased" TV shows. However, if I went and selected the show from the main page of the TV app, it would show/load the recently updated show. Weird App Store bug I suppose...