atv updated, now can't access international itunes

Discussion in 'Apple TV and Home Theater' started by pesos, Oct 5, 2017.

  1. pesos macrumors 6502a

    pesos

    Joined:
    Mar 30, 2006
    #1
    Looks like tvos11 hit while I was out of town. Up until now we had my apple id and my wife's added (hers is a japanese account), and we could switch back and forth easily in settings to access both the US and Japanese itunes stores, rent japanese movies, etc.

    Now that the atv has updated, when we switch to her account, the movies still show the exact same american selections. The japanese itunes store no longer appears to be available.

    Is this a bug or is it by design?

    If the latter, and we go through the hassle of downgrading back to os10, how long will we be able to stay on it?
     
  2. geesus macrumors 6502

    geesus

    Joined:
    Jul 3, 2015
    #2
    All I can state for sure, is I can switch between the USA and UK accounts still just fine on both my ATV and ATV4K.
     
  3. pesos thread starter macrumors 6502a

    pesos

    Joined:
    Mar 30, 2006
    #3
    We can switch, but the movies store doesn't actually change...
     
  4. geesus macrumors 6502

    geesus

    Joined:
    Jul 3, 2015
    #4
    Is your location also changing? Maybe try deleting your accounts from the ATV and then re-adding them? It's working fine here, as I say - just watched a movie in the UK, switched account and watched a US one. I can't see them singling out Japan for special treatment.
     
  5. pesos thread starter macrumors 6502a

    pesos

    Joined:
    Mar 30, 2006
    #5
    I wouldn't think so either... I tried manually changing region to Japan but it had no effect, nor did rebooting. Will try removing and readding the account, thx.
     
  6. pesos thread starter macrumors 6502a

    pesos

    Joined:
    Mar 30, 2006
    #6
    All good after removal and readd - thanks!
     

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5 October 5, 2017