ATV4 App Store not working

Discussion in 'Apple TV and Home Theater' started by sturtles, Sep 17, 2016.

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  1. sturtles, Sep 17, 2016
    Last edited: Sep 17, 2016

    sturtles macrumors newbie

    Joined:
    Nov 19, 2013
    #1
    Hi Guys, just did an update to the ATV4 -32 GB, and the App store no longer has the search function(the search link just displays nothing), and clicking on new apps no longer do anything.. I have checked and internet connection is still active

    Anyone else with this issue?
     
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  2. benjitek, Sep 17, 2016

    benjitek macrumors 6502a

    benjitek

    Joined:
    Sep 23, 2012
    #2
    Reboot -- if that doesn't fix it, then it sounds like an AppleCare tech support call waiting to happen :(
     
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  3. stellarvore, Sep 18, 2016
    Last edited: Sep 18, 2016

    stellarvore macrumors newbie

    stellarvore

    Joined:
    Sep 17, 2016
    Location:
    Helsinki, Finland
    #3
    I have same issue and I must say it is the new tvOs, before i updated i could use without problem the app store, after i updated the system the store did´t work properly.
    I created an US iTunes account and i logged in to the device and the store works without problems.
    i tried restoring, restarting, and all , i went to buy a C-type USB cable to restore through iTunes and the problem continues. Then I realize that everytime i go to browse in top charts the info doesn't display and i go to featured, search or categories the app store anymore, so for now the solution is not going to top charts, I am based in Finland. Seems the failure affects some costumers from europe and Asia.
     
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