ATV4 Computer thumbnails not showing..

Discussion in 'Apple TV and Home Theater' started by MistrSynistr, Nov 2, 2016.

  1. MistrSynistr macrumors 6502a

    Joined:
    May 15, 2014
    #1
    anyone else having this issue with the most recent movies in the computers section not appearing at all, not even gray boxes for them? And does anyone know of a fix for this to make them reappear?

    Thanks!
     
  2. benjitek, Nov 2, 2016
    Last edited: Nov 2, 2016

    benjitek macrumors 6502a

    benjitek

    Joined:
    Sep 23, 2012
    #2
    Not sure exactly how your vids are formatted, but I've found they have to be 'just right' for thumbnails to work, happens that way also with Plex. Many files that play fine don't show thumbnails unless re-encoded to specific Apple requirements.
     
  3. priitv8 macrumors 68040

    Joined:
    Jan 13, 2011
    Location:
    Estonia
    #3
    I am not sure you would need to re-encode the movie. I normally just use Subler to re-write the metadata parts of it. If that does not help, then save as new m4v file, to re-pack the container.
    NB! For iTunes to show metadata correctly, the file must have m4v extension, mp4 is not enough. Same story with mov files (they also play ok on aTV, just no metadata display).
     
  4. benjitek macrumors 6502a

    benjitek

    Joined:
    Sep 23, 2012
    #4
    Could be, it's just a way I noticed thumbnails returned for video files -- your way sounds better :)
     
  5. MistrSynistr thread starter macrumors 6502a

    Joined:
    May 15, 2014
    #5
    This is a different thing, I appreciate your help. I DID have a few covers here and there missing on the preview pane, once replaced they showed up.

    This is literally NONE of the thumbnails even showing, just orange.
     
  6. priitv8 macrumors 68040

    Joined:
    Jan 13, 2011
    Location:
    Estonia
    #6
    Orange? What orange? I've never noticed any orange details in aTV UI.
     

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