Atv4 loses sound every day requires restart

[kdw877]

Any ideas why? At least 2-3 times a day my Apple TV loses all sound that doesn't come back without a restart. I've tried messing with the tv and different hdmi ports and audio settings on the tv itself to no avail. Its done it since I bought it and persisted through all the updates since

 

[MacManiac76]

Sounds like a hardware issue. Take it to Apple for repair or exchange.

 

[kdw877]

hope its still under warranty :s gonna get the nvidia shield

 

[MacManiac76]

It has 1 year hardware support standard and 2 years if you bought the AppleCare support for $29.

 

[MarkNY]

I occasionally have the same problem. Pretty sure it's an HDMI handshake issue. If I switch to a different source then back to the Apple TV, sound comes back.

 

[doolittle27]

Same problem here. Had the unit replaced but issue remains. I usually just restart and then the sound is back on. Happened a lot when I skipping through videos on YouTube.

 

[PinballMagician]

Any ideas why? At least 2-3 times a day my Apple TV loses all sound that doesn't come back without a restart. I've tried messing with the tv and different hdmi ports and audio settings on the tv itself to no avail. Its done it since I bought it and persisted through all the updates since

Have you tried a different HDMI cable?

 

[starkmj]

Glad to hear someone else say this happens to them. Happens to me all the time and i have to restart. Thing it's just a bug.

 

[kdw877]

Tried a diff HDMI when it first started and no dice. It's the one thing that's annoyed me most as the restart takes forever too. It's garbage.

 

[MacManiac76]

If a restart takes more than 30 seconds you have a hardware issue going on. I would get it serviced or exchanged if you still can.