- Jul 2, 2009
My wife got me an ATV4 for my birthday, and I hooked it up, Netflix is playing fine, I downloaded some games and they are working, the apps I have installed are working fine. However last night we found its not playing most of the movies from our Itunes library. It gives us a message that says it is the wrong format for Apple TV. The movies play fine on both the AppleTV 2's elsewhere in the house, plays fine on the Apple TV 3 in the Master Bedroom, but I get the error message on the ATV4. My best guess is that the audio options are configured differently on the ATV4 by default and thats why it wont pay my videos, but does anyone have suggestions on how to change the settings so that it will play my videos?