ATV4k incredibly slow for accessing movies on iTunes

Discussion in 'Apple TV and Home Theater' started by Teride, May 3, 2018.

  1. Teride macrumors regular

    Teride

    Joined:
    Apr 19, 2015
    #1
    Hi,
    I’ve been using or trying to use Apple TV 4K for several months. Every single time I try to rent a movie via iTunes all I see is the loading icon... sometimes it loads but most times I just get frustrated and turn it off. I have no problems streaming thru the Amazon Prime app or Netflix. I don’t get it. I have Comcast, have Apple router...not sure what I setting I need to change. Anyone have similar experiences?
     
  2. BODYBUILDERPAUL macrumors 65816

    Joined:
    Feb 9, 2009
    #2
    Go into settings and make sure that 'Quick Start' is switched ON. If it is switched off, then it chooses ONLY the HD file NOT a 4K one and it buffers a large amount and then downloads it temporarily just like ATV used to do. This is for people who have slow broadband.
     

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