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Waxgroove

macrumors member
Original poster
Sep 18, 2020
35
4
Got an issue with ATV4K (2021) with an Onkyo AVR. Seems like when I turn on the system with the Apple remote the AVR defaults to BD/DVD for some reason. If I press the home (TV) button it switches to the input the Apple TV is connected to (Stream Box) but then sometimes switches back to BD/DVD. CEC is on for all connected sources.

If I use the TV (Sony) remote and turn on the TV everything is fine and the BD/DVD input doesn’t switch on.

It’s a head scratcher - everything is new and all updates have been applied – cables are tested/verified at 18Gbs and everything works fine once the input is corrected.

Thoughts?
 

priitv8

macrumors 601
Jan 13, 2011
4,063
651
Estonia
Have you checked Sony troubleshooting advice?
Bear in mind, for CEC the TV is the hub and central device.
Originally, the idea was to be able to use TV remote to control the whole system. In case of Sony Bravia Sync, that is also how it works.

When you use appleTV remote, then you activate the One-touch Play function of CEC and aTV, TV and AVR shall all wake up and switch to the input, playback source is connected to.
When you just turn on the TV, no CEC command will be given. Unless you have activated Prefer Audio System in Bravia menu, then your AVR should also turn on, but not change its input.
There is rather good explanation of CEC functionality in this document:
 

Waxgroove

macrumors member
Original poster
Sep 18, 2020
35
4
Thanks for the links. Makes sense that just turning on the TV doesn't activate CEC - although the AVR turns on with both the Sony TV remote and ATV remote which I believe can only be achieved via CEC?

Turning on the TV with Sony remote the AVR input goes to TV - when turning on with ATV remote the AVR goes to DVD input (event though it was on ATV input prior to turning off) - I have (as default) last input saved on TV settings - although everything is going through one HDMI to the TV via ARC so not sure why that would matter.

If it keeps happening I might try re-assigning the inputs to force the turn on input to ATV (even though it's the DVD input on the AVR). Shouldn't have to do that - but will if no solution is found.
 

HobeSoundDarryl

macrumors G5
Is this a visual issue or a functional issue? Because the name that shows on an Onkyo front can be any name. For example, I renamed whatever jack my AppleTV is connected to on my Onkyo, and AppleTV is what shows when I turn things on. If watching things on AppleTV works but it's only showing an unexpected source NAME on the front, go through settings and find where things are named and rename it.

If it is a functional issue, my first guess is that you have SOMETHING else connected to that Blu Ray input that is on, always on, or perhaps reacts to AppleTV "on" to then "fool" CEC processing into thinking you want to use it instead of the other(?) AppleTV input, so it "inherits" control by reacting to AppleTV on + Receiver on + TV on. If there's potential here, unhook whatever is connected to that jack and try turning on AppleTV with AppleTV remote again and see if it works normally. THEN, to verify this might be it, plug whatever it was into a DIFFERENT HDMI port on Onkyo, then try turning on again and see if some other port becomes the one connected. If so, that other device needs some investigation.

Now mix the 2 above: you MIGHT have something misbehaving hooked to another port and that port has been renamed/redirected to display as Blu Ray. If this is a possibility, unhook all other HDMI connections to that Onkyo except AppleTV into whatever port is connected now and TV on the HDMI OUT TO TV jack. Then try turning it all on with AppleTV and that should work. If not, I fully suspect something wrong with Onkyo.

From time to time, my Onkyo seems to get wonky in a few select functions... particularly airplay connections. A remedy that "fixes" it every time is unplug Onkyo, wait about 30 seconds, plug it back in and try again. If you haven't done that for a while, that's a very EASY thing to try and might resolve all issues without unhooking anything.

While CEC generally works pretty well, it is a black box technology. You can't easily monitor what is happening and debug. I got to a point with it that I got frustrated and turned it all off, switched to using what is called a "Learn Remote with Macros" programmed it to do CEC things and now it runs the CEC show (with CEC off). If you don't find your way to a remedy through some process of elimination, this is a "for sure" option by basically "firing" CEC and replicating it in a Learn remote with Macros:
  • Learn learns each component in your mix
  • Macros executes connections and input selection.
Each "mode" or "source" has a dedicated button called "setup" associated with it. So anyone in my household can choose what source they want (one click of the remote) then click setup and it will get the various parts active to make it work. For example, I want to watch a Blu Ray. Choose Blu Ray source, then click "setup" button. A macro tied to setup knows Blu Ray is connected to a specific HDMI port on the Onkyo so it selects that input. If I then decide I want cable, select "Cable" mode, then setup. If AppleTV, select AppleTV, then setup. Each "setup" push executes a macro to get the pieces set up properly and then the remote buttons manage the chosen source.

In general, this is how CEC is supposed to work too (no programming) but CEC may or may not work and you can't easily tell why it's not working when it doesn't.
 
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Waxgroove

macrumors member
Original poster
Sep 18, 2020
35
4
Thank you for the thorough response. It's a functional issue I believe as when the AVR turns on to the BD/DVD input it's a blue screen (the DVD player doesn't turn on). I swapped the DVD player from the "BD/DVD" input to the "Game" input of the AVR (to see if the DVD was forcing the input) and when turning on the AVR (with ATV remote) the AVR still defaults to BD/DVD (even though nothing is hooked up to that input). Haven't tried unhooking the DVD entirely as that would seem to defeat the purpose of having that source. Strange thing is if I turn off everything then immediately turn everything back on it typically (but not always) turns on with STREAM BOX input which is what the ATV4K is plugged into (the AVR is always in STREAM BOX input when turning off).

I've had a Harmony remote in the past - really not interested in a complete factory reset and/or turning off CEC and using a programmable remote for this issue. I'll research some more and just select the home button on the ATV remote as that seems to switch the AVR from BD/DVD to STREAM BOX (thus far).

Thanks for the help.
 
Last edited:

HobeSoundDarryl

macrumors G5
The suggestion to unhook everything was not intended to be permanent but to see what would happen with ONLY AppleTV to Receiver to TV connected (trying to rule out any influence/interference by "the rest")? Would that work correctly? If so, then add one thing at a time and see if AppleTV to Receiver to TV works again. By connecting one thing at a time (again) and then turning on, you may discover some kind or rouge player that is causing your problem.

If you try the "unhook everything" idea and AppleTV to Receiver to TV does NOT work, start connecting the HDMI cable to each port and turning on AppleTV to see if any connection works. If not, the next thing I would try is testing those 3 pieces for issues. For example, sub in your DVD or Streambox for AppleTV with all else remaining the same (even cable). Can turning n the steam box to Receiver to TV work correctly? If so, you narrow in on something perhaps not set right on AppleTV and/or faulty AppleTV.

Another way to test: temporarily alter the chain with AppleTV to TV HDMI IN to Receiver. Will that work as you desire? If so, you can start scrutinizing the Receiver harder. If not, how about just AppleTV to HDMI in on TV (no Receiver at all), will that turn on the TV and show the AppleTV UI?

Based on your #5 description, I suspect your Receiver is possibly dying/damaged. Have you tried unplugging it, waiting a few minutes, plugging it in again and then testing for "normal." Sometimes a bit of lightning can scramble a Receivers programming. This simple solution can get things back to normal. I periodically have to do this with my own Onkyo receiver.

The name of this diagnosis game is process of elimination. So starting from scratch with one source connected and, if it works normally, adding another, and another may eventually identify the "bad apple" in your setup. You should do the same with your cables (has maybe a pet had an opportunity to BITE a cable)? Hat a little visitor accidentally, partially disconnected a cable? Etc.

Play scientist. Change one thing at a time and you are likely to eventually find the culprit. My gut guess is Receiver but it could still be many things until you do some "process of elimination eliminating"
 
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